About the opportunity

Our client’s property is situated in the heart of Melbourne - a hotel of choice that is just as popular with weekday corporate clientele as it is with weekend travellers.

You will oversee the daily operations and performance of a large-scale hotel, including multiple F&B outlets, several conference and event spaces, front office, and various departments that contribute to servicing 200+ hotel rooms.

As Hotel General Manager, you will lead from the front, inspire all departmental teams, and empower those around you - constantly striving for both commercial and operational success, from driving top-line revenue and bottom-line profits to delivering memorable guest experiences.

The selected candidate will have strong stakeholder management skills and the ability to keep relevant parties informed of business growth, decisions, and financial outcomes.

Key responsibilities

• Achieve excellence from a ownership perspective that is centred around guest satisfaction, people development, financial goals
• Oversee all property products, services, policies, and emergency procedures
• Executive management across recruitment, onboarding, training, performance reviews and performance management processes
• Strengthen partnership and development of Sales, Revenue and Marketing departments
• Hands on role that requires a senior leader to pivot from helping with housekeeping and front office teams, to creating business plans with food, beverage and events departments
• Conduct any Health and Safety procedures, including key property, guest and team member safety and duty of care tasks

The candidate

• A minimum of 5 years’ experience managing a 200+ room hotel operation, preferably at a 4* and above level
• Standout stakeholder management skills
• Ability to design and deliver high level strategies across F&B, C&E, and accommodation
• A leader experienced in special projects and new openings/redevelopments is desirable
• Strong financial acumen with ability to compile financial reports and manage overall day-to-day financial processes
• Excellent communication and interpersonal skills
  
  

How to Apply

Attach a resume and Click APPLY