• Contract until from 13/08/2025 to 12/12/2025
• State Government Agency
• Canberra Location
• Casual contract role - typical hours: 40 per week

About the company
Karlka Recruiting Group has partnered with a State Government Agency to engage a Client Engagement Officer. This position is located in their busy Canberra office for an initial contract from 13/08/2025 to 12/12/2025.

About the Position
The Client Engagement Team consists of the Call Centre Team, the Rebates Team and the Client Access Point Team. All team members rotate through these roles and utilize their skills in each area.

Duties

• Call Centre handles up to 200 calls daily and rotates admin tasks.
• Client Access Point supports walk-ins and manages email applications.
• Rebates team processes 18,000 yearly rebates and calculates annual rent.

Requirements/Skills

• Demonstrated ability to learn new systems quickly
• Excellent written and verbal communication
• Strong attention to detail in data entry and processing
• Ability to manage high call volumes and competing priorities
• Confident engaging with clients face-to-face, via phone, and email
• Strong attention to detail in data entry and processing
• Experience working in a client service or administrative role (desirable)
• Reliable, professional, and team-oriented attitude

Benefits working with this Client

• Gain government sector experience in a fast-paced and supportive team environment
• Opportunity to develop skills across multiple government service areas
• Variety of duties across call centre, admin, and client support functions

Benefits working with Karlka Recruiting Group

• Weekly pay
• Ongoing support: Pre, during and post placement
• Dedicated consultant per contract
• Employee Assistance Program available
• Our agency supports Indigenous communities

How to Apply
Apply now to be considered for submission to our client by 9am 31/07/2025
Consultant: Hayden
Email for questions only: [email protected]
*Please apply through this portal. Any applications through email may be missed.

Nyiyaparli and other Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.

Only shortlisted candidates will be contacted for further discussion.
Applications received after the due date may be considered for similar roles.

#SCR-hayden-condely