System Administrator
Join a collaborative and forward-thinking government infrastructure team responsible for supporting critical virtualisation, storage, and backup services across multiple agencies. This hands-on role offers the opportunity to work with cutting-edge technologies including VMware vSphere, Aria Suite, enterprise backup platforms, SAN/NAS storage systems, and cloud storage solutions like Azure and AWS. You'll contribute to the stability and modernisation of a complex ICT environment, participating in daily operations, incident response, automation tasks, and high-impact infrastructure changes. Ideal for professionals who thrive in dynamic environments, bring strong problem-solving skills, and are eager to expand their expertise in enterprise infrastructure and cloud technologies.

Role Duties
This division operates within a broader government partnership framework, delivering shared corporate services to multiple public sector agencies. Within this structure, the Storage and Virtualisation team is responsible for managing infrastructure services, including data storage, server virtualisation, and data protection, across partner organisations.

The role will participate in routine system administration tasks across the technology stacks managed by the Storage & Virtualisation team, including:
- vSphere ESXi and Aria Suite platform administration
- Virtual Desktop platform administration
- Backup platform administration
- Storage administration (NAS and Fibre Channel SAN)
- Cloud Storage (Azure Files, Azure Blob and AWS S3)

Tasks performed within the role includes but is not limited to:
- Service Requests for new/modify/remove
- Incident response, engaging with clients and upstream support vendors
- System updates and patches to maintain infrastructure currency to vendor support versions
- Infrastructure replacement when required
- Maintain technical design and procedure documentation
- Communicate with clients to clarify requirements, schedule tasks and confirm successful delivery of requested service
- Participate in Duty (business hours) and Oncall (after hours) rosters
- Participate in daily team standups and meetings as required
- Occasional requirement to implement higher risk/impact changes after hours
- Other tasks as related to the Storage & Virtualisation team

Essential Qualifications / Certifications / Skills
- Demonstrated experience with VMware vSphere ESXi and vCentre
- Demonstrated experience with Backup and Recovery products
- Experience with NAS and file storage principles
- Experience with Fibre Channel SAN
- Experience with Blade Server hardware
- Demonstrated scripting skills (within a Linux environment and/or Powershell) to perform configuration changes, collect data or automate a regularly performed task

Highly Desirable Qualifications / Certifications / Skills
Experience in any of the following:
- VMware Cloud Foundation (VCF)
- Aria Automation cloud templates and workflows for automated provisioning of virtual servers
- Omnissa Horizon and automated provisioning of virtual desktops
- HPE Synergy Blade Enclosures, Servers and OneView

Fibre Channel SAN infrastructure:
- Brocade Fibre Channel SAN Switches
- PureStorage FlashArray
- Hitachi storage arrays
- DELL Isilon NAS
- DELL Avamar, Networker, PowerProtect Data Manager
- DELL Data Domain
- RedHat Enterprise Linux
- Storage technologies in AWS/Azure (S3, File Storage Gateways, Blob, Azure Files)
- Terraform and GitHub

Personal Qualities
- Demonstrated ability to apply structured problem-solving techniques to identify, analyse, evaluate and implement solutions.
- Demonstrated ability to build working relationships within and across teams
- Demonstrated ability to work in isolation to solve problems and develop solutions
- Demonstrated ability to learn new skills/knowledge quickly
- Ability to complete multiple tasks within agreed timeframes, prioritise accordingly and take accountability
- Good oral and writing skills with the ability to understand technical concepts and terminology and express them in a clear and concise manner
- Committed to helping and transferring knowledge to other team members