Our Client are seeking mulitple UX/UI Designers that are required to perform work that involves team leadership and management responsibilities requiring the setting of priorities and managing workflows of a team. The position has reasonable autonomy and accountability to exercise both initiative and judgment to interpret legislation and policy, in the application of practices and procedures to achieve outcomes within the functions.

As the UX /UI Designer you will be required to provide detailed technical, professional, policy, operational support and advice in relation to complex problems. Where required, the role will coordinate and assist in the strategic planning, program and project management and policy development that support the departments objectives to improve the delivery of there serevices to all Australians who are in need.

The position will have a considerable level of public contact in relation to complex, difficult or sensitive issues. It is required to liaise with a range of internal and external stakeholders in a representational role on behalf of the branch/division/department.

Key duties and responsibilities

• Gather and evaluate user requirements, in collaboration with product and business owners.
• Conduct business, provider and participant engagement activities to maximise opportunities to co-design the requirements and outcome of each project. This includes changes to processes, systems, people and information.
• Illustrate concepts using storyboards, process flows and sitemaps.
• Design wireframes and prototypes both low and high fidelity (mobile and web).
• User research including usability testing.
• Facilitate co-design workshops to generate and iterate ideas with various stakeholders
• Capture and analysis of data related requirements in collaboration with business analysts.
• Achieve agreement and the formal sign-off of requirements by stakeholders and governance groups as required.
• Influence project documentation to support the UI/UX requirements definition, e.g. Requirements specifications, process maps, service design artefacts, functional and non-functional requirements, change management implications, data and reporting considerations.
• Assist in the design and implementation of an NDIA design system.
• Produce deliverables in accordance with project schedules.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

Technical skills

The UX/UI Designer will bring strong skills in user-centered and accessible design, with experience creating responsive, intuitive digital interfaces. Proficiency in tools such as Figma, Adobe XD, or Sketch is essential, including the ability to produce wireframes, prototypes, and high-fidelity designs. Knowledge of WCAG 2.1 AA standards and best practices in accessible design is critical. The role requires experience translating research and insights into effective design solutions.

Please Note: This role will requires a AGSVA clearance therefore we can only submit candidates who meet the clearance requirement such as Australian Citizen.

Based on the information provided and you have the recent skillset and experience required at a Lead level, please don't hesitate to apply.