About the company/role:
Our Client, a TGA-licensed leader in complementary medicines and bio-fermented products, are seeking a Senior Account Manager to join their team, to drive strategic client relationships and bring cutting-edge health products to market. This is a permanent, on-site role based in Yatala, with no travel or on-the-road sales required.

As a Senior Account Manager, you’ll be the strategic lead for a portfolio of key clients, managing complex product pipelines and fostering long-term partnerships. You’ll oversee the full lifecycle of contract manufacturing projects - from new product development (NPD) to commercial scale-up and ongoing supply. Your role is pivotal in aligning internal operations with client goals to ensure excellence in service delivery and business growth.

Other duties will include:

• Coordinating across R&D, QA/QC, production, and planning teams.
• Translating ideas into actionable project plans and successful launches.
• Identifying growth opportunities and expanding client portfolios.
• Ensuring smooth supply continuity and compliance with TGA/GMP standards.
• Be the trusted advisor for high-value clients.

Skills/experience:
To be considered for this position you must:

• 2+ years’ experience in account management or client services within pharmaceutical, nutraceutical, food, or FMCG manufacturing.
• Strong background in managing technical product development and B2B client relationships.
• Excellent communication, project management, and problem-solving skills.
• Ability to influence and coordinate cross-functional teams.
• Experience working in GMP-regulated environments with knowledge of TGA requirements.
• Strong commercial acumen and customer-centric mindset.
• Proficiency with CRM and ERP systems, and solid skills in Microsoft Office (Excel, Outlook, Teams, etc.).

Apply!
If you think this could be the role for you then please apply now! Please send us a cover letterAND a detailed resume in WORD format (PDFs can be corrupted / not processed).

Or, if you have any questions, please contact Steph on 07 3175 0680.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.