The St Vincent de Paul Society aspires to be recognised as a caring charity offering "a hand up" to people in need. We do this by respecting their dignity, sharing our hope, and encouraging them to take control of their own destiny.

We are seeking a vibrant, committed and compassionate team member to join our Launceston Regional Office in Invermay in the role of Case Coordinator.

Forming part of the Youth and Communities Team, the Case Coordinator works alongside our Vincentian Members, providing emergency relief assistance to those engaging with our services. Providing support, training and mentoring to members is key to this role, while assisting with appropriate referrals and resource sharing.

The Case Coordinator also leads any complex case meetings, collaborating with members and staff to reach the best servicing decisions and outcomes for the companion.

With a blend of face-to-face case coordination, member support, mentoring and administration-based tasks; this role provides variety with direct connection to the community.

This role is required five days a week, 9.30am till 2.30pm to suit the needs of our community.

Essential Requirements

Experience dealing with cohorts of people that are facing extreme barriers or disadvantage via a case management, client-centered or coordination model.

Experience in the social or community services sector

Demonstrated experience of documenting objective case management notes

Ability to work alongside our Members and Volunteers, providing support and training when required

Knowledge and competency of de-escalation techniques along with varied communication styles and tools

High-level administration skills

Competent with Microsoft applications

Ability to manage competing deadlines and priorities, adapting as required

A can do attitude and commitment to the values of St Vincent de Paul Society

Knowledge of and willingness to further learn about social justice issues

Strong commitment to confidentiality

Ability to build, foster and manage relationships with key stakeholders and other like minded organisations

Willingness to assist with event management or attend representing The Society

Motivation to be part of the greater Society Team and collaborate appropriately

The successful applicant must hold a current compliant National Police Check, along with a valid Working with Vulnerable People Card or the ability to obtain. You must also hold a Driver's Licence with no restrictions.

St Vincent de Paul Society has an attractive salary packaging option available to all employees. St Vincent de Paul is more than just a workplace, our collective commitment to our values is mirrored in our culture.

This role is vital to the success of our Community Hub, if you have a strong commitment to social justice and want to make a significant difference in your community then we would love to hear from you.

Please email [email protected] for a copy of the position description, then click apply now and submit a Resume and Cover Letter. We are always looking for aligned values in our staff. We'd love to hear why you think you'd be a great fit for The Society.

Applications close Friday 8 August. Only applicants who progress in the selection process will be contacted.

The Society is committed to fostering an inclusive and diverse workplace and to upholding the safety, wellbeing and cultural security of all children, young people, and adults at risk. We promote a culture of safeguarding with a zero-tolerance approach to abuse and harm. Safeguarding is recognised as a fundamental aspect of our work in providing a hand up to those facing adversity.