Hawk Institute is offering education in the field of Business /Automotive and Painting Decorating situated in Melbourne and is committed to delivering quality education to its students. We currently have opening position for Reception/Administration Role .

We want motivated individuals to join our Administration Team to manage reception & administrative tasks and contribute to the continued growth and success of our business.

We have the following positions available in our administration department:

Receptionist: Following are the Responsibility

Maintain the reception desk at the RTO.

Handle all enquiries (in-person, phone, email, etc.) efficiently and promptly

Support the organization in marketing/promotional initiatives, including meeting prospective and current agents.

Process all student enrolments ensuring all required documentation and payments are received.

Accurately and securely record and maintain all student records.

Provide support to management, trainers, and other RTO staff where required.

Skills/Experience:

Must have worked in RTO Industry

Monitor and support with payments and accounts receivable

Provide student support

Working knowledge of MS Office (MS Word, Excel, PowerPoint, Outlook).

High proficiency in English.

High quality customer service orientation.

Working knowledge of social media (Facebook, Instagram, LinkedIn).

Order stationery, and other essentials for the campus.

Must have Knowledge of Student Management Software(Vettrak /Teams )

Customer service orientation