Polished Brands is a leading Australian distributor and developer of products and brands spanning across household, licensing, health & beauty. Nimble and agile in nature, values leadership by example as well as a work life balance for their employees. You will have the opportunity to join a business in growth, with a warm friendly culture.

Due to rapid growth are seeking a detail-oriented and highly organised Sales & Operations Planning (S&OP) Coordinator to work alongside an existing coordinator, sharing responsibilities to ensure efficient and accurate product setup, promotion management, and retail compliance and to support our cross-functional teams in launching and managing products across multiple retail channels.

This role acts as the critical link between sales, marketing, operations, and finance to `ensure all products are properly set up, barcoded, forecasted, and promoted in line with retailer requirements.

Key Duties & Responsibilities:

Product Setup & Stock Management – Report to Operations Director

· Maintain and update Stock Master File for an allocated portfolio.

· Allocate and generate product barcodes using barcode creation tools.

· Prepare barcode mock-ups and GS1-compliant documents.

· Generate pallet configurations (Ti Hi) using Stackbuilder software.

· Coordinate EDI and export market-specific SKU setups.

Promotional Planning & Execution – Reports to Account Manager

· Collaborate with sales and marketing to develop a rolling 12 month promotional strategy maintaining six months in advance and in line with retailer requirements

· Prepare and submit promotional slotting forms and work in portals and retailer software to major retailers (e.g. Coles, Woolworths, Big W, Priceline).

· Maintain accurate and up-to-date promotional calendars.

· Assess co-op and scan sales spend against budgets set per activity.

· Maintain a record of budget spent and available by brand and account for coops.

Cross-functional Team Support

· Assist National Account Managers, Brand Managers, Directors, and Sales teams with product information and specifications.

· Liaise with teams to gather product dimensions, specifications, pricing, and promotional details.

· Complete new line for and product enrichment information and liaise with marketing team for romance copy, ingredients and images to supply completed work to accounts.

Retailer-Specific Documentation - Report to Account Manager

· Complete and manage retailer specific forms for all retailers e.g slotting and promotional forms, range development sheets, new line deal sheet, new line submission.

· Ensure timely and accurate submission of all retailer-specific requirements.

Forecasting & Claims Reconciliation - Report to Account & Finance Manager

· Forecast and log promotional claim amounts for all retailers, keeping schedules up to date for finance budgeting purposes.

· Analyse promotional effectiveness.

· Reconcile promotional claims monthly and weekly in coordination with the finance team.

· Record and monitor trade marketing bookings and promotional expenses.

Administrative & Ad Hoc Tasks

· Data analysis and insights for ongoing business needs as requested for larger project and range review needs.

· Ensure all product-related updates are reflected in internal systems (e.g., PH, Stock Master).

· Ensure new business and products are captured in budgets schedules.

Skills Required:

· 2+ years of experience in operations, sales support, or experience within the FMCG environment.

· Strong Excel skills and proficiency in document management.

· Excellent organizational and time management skills.

· Ability to collaborate across departments and manage multiple priorities.

· High attention to detail and accuracy.

· Familiarity with retail environments and promotional planning processes is preferred.

· Experience with barcode generation tools and GS1 systems is a plus.

· Knowledge/experience in setting up products & information within EDI systems for accurate data interchange advantageous.