Account Manager – Digital Engagement & Smart AV Solutions

$100K–$110K Base + Uncapped Comms | OTE $200K+ | Brisbane-Based Role

Ready to take ownership of major client relationships and help shape the future of digital experiences across Australia?

We’re seeking a skilled Account Manager with a passion for technology and customer engagement. You’ll work with some of the country’s most recognisable brands in retail, QSR, healthcare, and government, helping them scale digital engagement and smart AV/IT solutions across their networks.

You’ll inherit a strong portfolio of enterprise and mid-market accounts, while also driving growth by expanding usage, introducing new offerings, and ensuring long-term customer success.

Why You’ll Love This Role

• Own and grow your portfolio: Take charge of established, high-value accounts with plenty of expansion opportunities
• Cutting-edge solutions: Offer digital signage, video walls, interactive displays, and content automation platforms
• Big rewards: Uncapped commissions with a realistic path to $200K+ OTE
• Supported success: Work with a collaborative team, supported by marketing, pre-sales, and delivery experts

Your Day-to-Day

• Manage and expand a portfolio of key clients across Retail, QSR, Government, and Healthcare
• Identify upsell and cross-sell opportunities to grow account value
• Run discovery sessions and deliver tailored solutions that align with client goals
• Work closely with internal teams to ensure seamless project delivery and ongoing client satisfaction
• Present to a range of stakeholders, from IT and Marketing to C-level decision makers
• Track account health and performance using CRM tools and structured reporting

What You’ll Bring

• 3+ years of experience in B2B account management or client-facing roles within AV, SaaS, media tech, or IT/digital solutions
• A proven ability to build relationships and expand existing accounts
• Confidence managing long sales cycles and presenting to C-suite stakeholders
• Strong commercial acumen and CRM discipline
• A background in AV/IT, digital signage, or tech-enabled engagement platforms is a strong advantage

What’s In It For You

• $100K–$110K base + super + uncapped commissions (OTE $200K+)
• Established accounts + plenty of whitespace for growth
• Pre-sales, delivery, and marketing support
• A leadership team that backs its people and celebrates success
• Career progression in a fast-growing company with cutting-edge tech and a strong reputation

Ready to elevate your career in digital engagement and smart AV? Apply now and help leading organisations transform how they connect with customers and audiences.