Customer Success Manager – Grow With a High‑Performing Team

Join one of Australia’s fastest‑growing consultancies and make your mark in a role that’s as much about personal growth as it is about business growth.

As Senior Customer Success Manager, you’ll strengthen enterprise client relationships, grow a partner‑led Databricks practice and contribute to the next stage of an ambitious scale‑up. With operations spanning three countries and a leadership team with a proven track record, the business is growing fast, creating plenty of opportunity for you to learn, develop and progress.

Why you’ll enjoy working here:

• A collaborative, low‑ego culture where you can thrive
• Flexibility and trust to run your own agenda
• A learning‑focused environment where you’ll build new skills and grow your career
• No rigid sales KPIs, focus on outcomes that matter = relationships

What you’ll do:

• Build trust and deepen engagement with key enterprise clients
• Develop Vendor growth opportunities through warm leads and executive events
• Collaborate with delivery leaders, consultants and partners to scope and close projects
• Support tailored proposals, costings and pitch materials
• Engage senior stakeholders across data, analytics and marketing
• Help run executive breakfasts, roundtables and similar events

What you’ll bring:

• A personable, approachable and likeable manner
• Strong listening skills and the ability to build trust quickly
• Commercial acumen with a strategic mindset
• Experience growing enterprise accounts or partnerships
• An interest in or willingness to learn about modern cloud and data platforms
• Curiosity, smarts and a collaborative spirit

If you’re motivated by solving problems, building relationships and growing your career in a high‑energy, fast‑moving environment, this could be the right fit.