Do you want to be part of a great culture?

Do you like things being organised and have a keen eye for detail?

Are you looking to join a fast-growing and fun company where you can make a real impact?

If you answered yes then we may have the role for you!!

We are Complete Home Filtration - one of Australia's fastest-growing companies, awarded the 2024 WA Business News Business of the Year award! And just recently, we got Great Places to Work Certified 2025/2026.

Founded in WA in 2018, we are a young and dynamic company experiencing phenomenal growth across the country. Our team now includes 150+ staff and independent contractors across WA, QLD, NSW, SA, VIC, and ACT.

Due to our rapid expansion, we are now looking for an Administration Assistant to join our Enquiries Team and be at the forefront of our growth. You'll need strong communication and organisational skills, to ensure that the team is running at full efficiency.

About the Position

The Admin Assistant will be the backbone of our Enquiries Team. This casual role will see you working Monday to Friday, across various, but consistent shifts. In this important position, you'll oversee multiple tech communication channels and support the team, enabling them to provide a premium customer service.

On the daily, this position will include:

Reviewing customer data across appointment bookings and cancellations.

Responding to, and recording basic customer interactions.

Reviewing call recordings to identify opportunities for continuous improvement.

Generate reports, and share findings with various department stakeholders, ensuring all are kept in the loop.

Supporting across the referral program.

About You

Previous admin experience is essential.

Strong organisational abilities with a high level of attention to detail.

A positive and enthusiastic attitude with a genuine desire to help people.

Exposure to CRM's (Hubspot or Salesforce) and Excel are awesome, but not essential!

Comfortable travelling into our Osborne Park office.

What's in it for you?

With exceptional training provided, you’ll be able to jump into action and start making waves from day one.

You can be a part of a warm and friendly team who love a laugh and never shy away from helping out.

Invited to numerous company events, think, monthly lunches, quarterly team events, and end of year celebrations.

Access to heaps of employee benefits! (discounts on insurance, gyms, hotels, plus so much more)

Perth locals & visa holders are all welcome to apply! Send us your resume today, and apply now!

At Complete Home Filtration, opportunity knows no bounds. No matter your identity or background, if this role sparks excitement for your daily work, we encourage you to apply. We're committed to building diversity in our workforce, understanding its important role in our business success. As an equal opportunity employer, we welcome applications from all.