Location: Geelong CBD
Position Type: Part-Time (20–25 hours/week) Mon, Tue & Fri (8-1pm), Wed(3pm-8pm), Thur (1pm-6pm)
Availability: Flexibility required for holiday/sick leave cover

This is not your average front desk role.
We’re looking for someone who’s not just clocking in and out but who wants to grow with us.

This is a genuine career-building opportunity for a motivated and experienced receptionist ready to take on greater responsibility within a modern and progressive general practice. You will become a valued member of our team and work alongside experienced professionals who are passionate about delivering outstanding patient care.

What You'll Be Doing:

Managing appointment bookings, billing (private and bulk billing), and Medicare claims with accuracy and efficiency

Processing payments via Tyro, HICAPS, EFTPOS, and performing daily reconciliations

Operating multiple digital systems confidently, including:

Best Practice software

Health Engine or similar booking platforms

Microsoft Excel, Word, and email management

Applying high-level IT and computer skills to manage data, troubleshoot system issues, and streamline workflows

Supporting the Practice Manager and stepping into a 2IC leadership role when needed

Maintaining accurate patient data, coordinating follow-ups, recalls, and supporting accreditation processes

Creating a welcoming front-of-house experience for patients, while staying on top of day-to-day administrative duties

Keeping the reception area and clinic tidy, clean, and presentable at all times

Replenishing doctors’ rooms, treatment areas, and monitoring clinic stock levels to ensure readiness

Working both independently and collaboratively with management in a fast-paced and professional healthcare environment