About the organization:

Join an Australian Company specialising in design, supply and manufacturing in lighting. They are a market leader in Australia, with a strong presence in New Zealand and the United Kingdom

About the role:

Due to high demand and an increased influx, the business is seeking an immediate opportunity for a Customer Service Officer, specialising in Quoting and Estimating to join their team on a temporary basis!

This position involves preparing cost estimates through the analysis of proposals, reading schedules, reading electrical drawing, specifications, cost analysis, margin calculations, take-offs, and experience with CRM systems.

Ideally seeking for a candidate with exposure in the electrical industry or experience supporting sales teams.

Skills & Experience:

• Preparing sales/cost estimates & analysis based on project details and opportunities received from customers.
• Quoting, reading electrical drawings and schedules
• Experience in analysing cost margins and take off's.
• Responsible for understanding project requirements and products so relative estimates can be drafted for customers.
• Liaising with internal departments including sales, technical services, and operations.
• Investigating and resolving issues promptly regarding quotations (product and price).
• Actively logging all customer interactions with the company’s CRM platform.
• Support the sales team in any area of customer service when required.
• Working closely with Business Development Managers in providing detailed project quote submissions.
• Additional duties as required from time to time as per business requirements.

Qualifications:

• 3+ years’ experience in or alongside estimating and quoting within the electrical industry or with a lighting Supplier/Wholesale space (preferred)
• Excellent verbal and written communication skills.
• Initiative and the ability to problem solve.
• The ability to work both autonomously and within a tight-knit team.
• Proficient in Microsoft Office-based programs.
• Exceptional time management skills.
• Be proactive and show Initiative.

Benefits:

• Enjoy working within a busy, dynamic and rewarding environment.
• Full training of the systems and procedures
• On-site parking
• Long established, successful company.
• Be paid a great hourly rate + Super

How to apply:

Click APPLY or contact Jenny Hiep on ([email protected]) or 0432 285 005 with an updated resume.

Please note: Only successfully shortlisted candidates will be contacted.

**Please add your suburb of residence on your resume**

**Due to lack of public transport Candidates must have a car**