Customer Service Officer
Talent – Specialists in tech, transformation & beyond
Posted 11 days ago
The role
The Customer Service Officer will be responsible for the providing support for a Power Saving Bonus Program and related projects that promote strong long-term outcomes for energy consumers.
It is a 6 months contract role with possible extensions.
Responsibilities
- Assist in the accurate and timely processing of Power Saving Bonus applications
- Respond to consumer enquiries regarding the Power Saving Bonus program, providing clear, accurate, and prompt information in a customer-focused manner.
- Troubleshoot and resolve operational service delivery issues
- Support with the ongoing monitoring, evaluation, and reporting of project performance and outcomes
Required
- Min 5 years of experience as a Customer Service Officer
- Experience working in energy sector or government sector
- Knowledge of contract management
- Good communication skills
Apply today to secure an interview or contact Ahmad Jahfar at [email protected]
About Talent – Specialists in tech, transformation & beyond
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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