Customer Service Officer | $39.00 + Super per hour | Logan

Location: Logan

Contract Type: Temporary Assignment

Are you a customer service officer looking for your next challenge? Join a dynamic and supportive team in one of our Government clients, where you’ll play a key role in delivering exceptional service to the community.

What’s in it for you?

• Attractive hourly rate of $39.00 + Super
• Gain experience in a fast-paced, highly regarded organisation
• Training g provided and supportive team environment

About the Role
As a Customer Service Officer, you will be the first point of contact for customers across multiple channels – in person, over the phone and via electronic media. You will:

• Provide professional, efficient and friendly service to both external and internal customers
• Handle enquiries, requests and payments with accuracy and care
• Support a variety of departments, acting as the face of the organisation
• Contribute to process improvements and ensure customer needs are met at the first point of contact

About You
We’re looking for someone who:

• Has demonstrated experience in a busy customer service environment, ideally in a call centre or front counter setting
• Thrives under pressure and can make sound decisions within scope
• Communicates clearly and confidently, even in challenging situations
• Is proficient with computer systems and quick to learn new software
• Enjoys working as part of a team and has a continuous improvement mindset

Highly Regarded but not Essential

• Certificate III or IV in Customer Contact (or equivalent)
• Previous experience in local government or large organisations

Other Details:

• This is a temporary position until Sept 2025 with potential for extension

Apply Now!
If you’re ready to make a difference in your community and want to grow your skills in a supportive environment, we want to hear from you.

Shortlisting is underway – apply today to avoid missing out!