Customer Service Officer

Medi-Rent Pty Limited
Hamilton Hill, WA
A$65,000-$75,000 p/a
Administration & Office Support → Client & Sales Administration
Full-time
On-site

Posted 5 days ago


About us

Medi-Rent has over 30 years’ experience in providing medical and maternity rental equipment for the management of people’s health as well as preventative solutions to optimise healthy lifestyles.

We are looking for a full time Customer Service Officer to be based at our Hamilton Hill location. Complete on-the-job training will be provided in this key role to support our Customer Service team. You will work closely with the Operations Manager and service our clients across Australia and New Zealand.

Tasks & responsibilities

Liaising with customers and clients over the phone, via email and occasionally in person at our office

Assisting customers with product enquiries and payment options

Creating accurate rental contracts and ensuring all conditions for rental have been met

Processing returns and exchanges in our rental system

Maintaining accurate customer records

Availability to work one weekend per month if required would be desirable

Skills & Experience

Experience in Customer Service, sales, marketing or communications role

Strong administrative and computer skills using software such as Microsoft Office Suite.

Ability to empathise with customers and solve problems tactfully, respectfully and politely

Excellent verbal and written communication skills

Ability to work independently and as part of a team

Proven knowledge of safe work practices

High attention to detail

Ability to organise to meet processing times

Positive and friendly attitude

Qualifications

Criminal Records Check or ability to obtain one

Current driver’s license preferred

Medi-Rent works to provide its staff with support, career development opportunities, education, responsibility and recognition, work/life balance, and satisfying roles.

Due to the high volume of enquiries, only short- listed applicants will be contacted.


About Medi-Rent Pty Limited

Werribee, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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