We’re Leading Building Solutions — a fast-growing, young team on a mission to repair trust in insurance-building through care, speed, and personality. If you're ready to own projects from start to finish, support emotional clients, and scale with a culture-first company, this role’s for you.

Key Responsibilities

Triage inbound calls/emails from clients, insurers, and trades

Book and coordinate trades for storm, fire, flood, and routine claims

Manage building repair projects end-to-end—from first call to final invoice

Track/record project expenses using Xero and Prime

Assist with estimating, reporting, and compliance

Collaborate closely with Office Admin, Area Managers, and Director

What Success Looks Like

By Month 3: Fully autonomous—confidently managing your workflow and projects.

By Month 6: Leading onboarding for new coordinators and supporting further expansion.

Skills & Experience

Prior construction or insurance project coordination (preferred)

Strong admin, computer literacy, and coordination capability

Proficient with software: Prime eco ecosystem, Xero, Apple iOS/macOS

Extroverted, resilient personality with a positive, people-first attitude

Able to maintain calm under pressure and manage emotionally charged situations

Why LBS?

Join a team that values personality, positivity, and making a real difference

High-impact role in a fast-scaling company

Strong culture—supportive, fun, direct

Clear career trajectory and scope for growth

Remuneration & Benefits

Competitive salary plus performance-based growth pathways

Full-time, office-based job at our Gold Coast HQ

Training delivered by peer admin and managers—supporting your rapid ramp-up

How to Apply
Submit your resume and a quick cover note telling us:

Why you're the right person to restore care and speed in insurance building.

Experience handling tough, emotionally charged client situations.