Monday to Friday role 8:30am to 5:30pm

Full time in Waterloo office

About Us

Since 2008, OnDeed is proud to be one of Australia’s best property services facilitators and the leading innovator.

OnDeed partners with some of the country’s largest and most respected companies to streamline property management and sales nationally.

OnDeed is entering an exciting growth phase and we are looking to expand our team today, for the future leaders of the business.

The Role

We are currently recruiting for a Portfolio Coordinator to join the Trustee Services team.

You will be working in an office of ambitious and passionate professionals. Working within a team, you will manage a portfolio of properties throughout Australia.

The Portfolio Coordinator is responsible for supporting the Senior Portfolio Coordinator with providing end-to-end property services for our Clients and ensuring that all services are provided within contractual obligations and deadlines.

Tasks will include, but are not limited to:

Managing a nationwide portfolio of properties

Work with key stakeholders (internal and external) to facilitate repairs, maintenance or sale of properties and within an established timeframe

Assess and provide recommendations for best outcome for the property

Assess and provide recommendations to determine extent of repairs required

Facilitate return of belongings with client’s customers

Facilitate onboarding and registration of key stakeholders

Maintain accurate data records in OnDeed’s platform

Assists with reporting and data requests on an as needed basis

Comply with all applicable laws and regulations (national & state)

About You

As a future leader, the successful candidate must be able to demonstrate drive and determination, not just experience.

You will be an energetic, motivated and detailed individual with a minimum of 1 year experience in property sales/property management, or 2 years as a PA or EA to a property manager/real estate sales agent.

OnDeed will consider backgrounds ranging from repairs & maintenance, property coordination, facilities management or strata management.

You will possess:

Impeccable customer service

Excellent written and oral communication skills (must be comfortable on the phone)

Great multi-tasking, organisation and time management skills

Ability to think analytically and use initiative

Intermediate in Microsoft Word, Excel, Teams and Outlook

Ability to manage priorities under pressure

Why Us

Operating for 17 years

We have a unique opportunity for a candidate to enter the business and grow with the company.

Complete onboarding process including training of our platform, processes and policies.

Ongoing training, support and development opportunities for the right candidate

Supportive and inclusive culture

Enjoy a paid day off on your birthday, every year

Potential for more earning with an at risk bonus

Requirements

Australian resident / permanent resident

We will conduct a national background check (international if need be)

Referee check

Anti-money laundering checks

When submitting your application, please provide answers to the following questions:

What is your favourite memory/moment (e.g travel, family event, concert etc)

Describe yourself in 3 words

What is your ideal work environment

Why are you a good fit for this role?