Key Responsibilities:

• Oversee daily store operations to ensure efficiency and profitability.

• Lead, train, and motivate staff to achieve sales targets and provide outstanding customer service.

• Manage inventory levels, including ordering and stock control, to meet customer demand.

• Implement merchandising strategies to enhance product presentation and drive sales.

• Handle customer inquiries and resolve complaints to maintain high satisfaction levels.

• Ensure compliance with health and safety regulations within the store.

• Develop and execute promotional campaigns and in-store events.

• Analyze sales data to identify trends and make informed business decisions.

• Maintain financial records, including budgeting and expense management.

• Foster a positive work environment that encourages team collaboration and growth.

Requirements:

• Minimum of 2 years’ experience in a retail management role.

• Diploma of Leadership and Management or equivalent qualification.

• Strong leadership and interpersonal skills with the ability to inspire a team.

• Proficiency in inventory management and point-of-sale systems.

• Excellent organizational and problem-solving abilities.

• Commitment to delivering exceptional customer service.

• Flexibility to work weekends and public holidays as required.