Physio Interactive is made up of the building blocks of reputable occupational, musculoskeletal and sports physiotherapists and Accredited Exercise Physiologists with a combined experience of over 30 years. Established in 2011, our vision has been to exceed our team and client’s expectations throughout their entire journey with us.

We are seeking a bubbly, experienced and professional Practice Manager to join our team in a permanent position. The locations of work are between Arncliffe and Old Guildford Managing two practices under the guidance and support of a General Manager. The successful applicant will be enthusiastic, presentable and an exceptional team player who is able to work efficiently, autonomously and think on their feet. Strong leadership and office management skills required, as well as superior technological skills with exceptional attention to detail.

The successful candidate will have strong organisational and leadership skills and flexible with start and finish times. They will have a keen business acumen and assist with the continuous growth of the practice. Responsible for ensuring the practice standards are maintained and continually improved and the administration team provide exceptional standards of customer service and patient care.

Responsibilities and Requirements

A minimum of 3 years’ experience in a practice management role

Ultimate management and leadership responsibility for the administration and multidisciplinary team

Employee contracts, performance, disciplinary matters and leave requirements, amongst other human resource functions

Recruitment of other staff.

Facilitate induction of new staff.

Review of staff performance and appraisal.

Supporting administration team

Assist in managing patient complaints

Organise meetings and take minutes

Proven multi-tasking, prioritising, problem solving and time management skills

Providing safe and healthy working environment

Implement policies and procedures

Analysing and interpreting financial and budgetary information to influence and improve business strategy

Debt collection

Knowledge of health/ medical terminology

Advanced computer knowledge and skills

Multiple Software experience an advantage

Excellent written and verbal communication skills

Strong financial and budgetary knowledge

Ability to multi-task and prioritise under pressure

Strong attention to detail and accuracy is necessary

Have the ability to go above and beyond for our patients

Have a proven history of excellent patient/customer rapport

Provide compassionate patient care

Demonstrated outstanding customer service skills, both in person and over the phone

Desirable Criteria

Current CPR/First Aid

Customer service experience

Certificate III in Business Administration (Medical)

Diploma of Practice Management (Medical)

Preferred experience using Healthcare related software

Proven achievements in all of the above

Benefits & Remuneration

Competitive Salary and Bonuses.

Opportunities for future career progression and development

Diversity in your role with no two days being the same

Your pay will be based on your level of experience and qualifications.

This is a truly exciting opportunity as we believe in our people and your authenticity of who you are is what we are seeking.

If this sounds like you, please click “apply now” and submit your application with your resume and cover letter.