Treatment Coordinator – Lead with Purpose in a Specialist Practice
📍 Malvern East | Full-Time (38 hours/week)

Join a Practice Where Your Contribution Truly Matters
The Perio Centre is a leading specialist periodontal practice with a strong reputation for excellence across our clinics in Malvern East, Wodonga,Blackrock and Berwick, including General Anesthetic and IV sedation lists. We focus on providing specialist care in periodontics, oral surgery and implants, supported by advanced technology and a collaborative, supportive team.

Our people are the heart of what we do. Our team of dedicated clinical and administrative staff are passionate about delivering exceptional outcomes for our patients — and we’re proud to say this role has been held and nurtured by the same individual for the past four years.

Now, we’re looking for the next committed professional ready to take up this key role and build a long-term, mutually rewarding career with us.

About the Role:

As our full-time Treatment Coordinator, you’ll be based at our Malvern East rooms and will manage the full administrative pathway of our principal periodontist’s patients — from first contact and treatment planning through to post-surgical support and treatment completion.

This is a senior position ideal for:

An experienced dental assistant ready to step away from the clinical setting, or a capable dental receptionist seeking a more autonomous and fulfilling role

If you’re ready to lead, connect with patients, and play a pivotal part in their journey — this is the opportunity for you.

Key Responsibilities

Be a warm, organised, and professional first point of contact for patients.

Clearly explain complex treatment plans, helping patients understand and feel confident in their care

Manage the principal clinician’s appointment book with precision and foresight

Coordinate time-sensitive appointments across multiple providers and practices

Liaise daily with referring dentists and specialists to maintain smooth treatment planning

Collaborate with our Clinical Coordinator to ensure efficient and productive scheduling

Contribute to practice improvement and development — your ideas will be valued

Actively participate in monthly team meetings, bringing new and innovative ideas

What You’ll Bring

At least 3 years of combined clinical and administrative experience in dentistry

A solid understanding of dental terminology and procedures

Confidence in treatment coordination, scheduling, and patient communication

Highly motivated, organised and energetic attitude

A strong sense of initiative, reliability, and honesty

Excellent written and verbal communication skills

Professional appearance and a sharp attention to detail

Ability to multitask and work efficiently in a fast-paced environment

A marketing or customer service background will be highly regarded

The Benefits to You

Join a well-established, friendly and collaborative team with a strong culture of support

Regular team bonding sessions and inclusive staff meetings

Make your career to the next level in a respected senior position

Ongoing education and personal development encouraged and supported

Be part of a motivated team delivering a high standard of care to patients and referring dentists

Enjoy free on-site parking and proximity to public transport

Work in a great location opposite Central Park, Malvern East

Excellent remuneration for the right candidate

Ready to grow in a role that offers real purpose and progression?
We’d love to hear from you. Apply today with your resume and a brief cover letter outlining your experience and interest in the position.