We’re growing in Brunswick East — Join us at the front of our patient experience

Full-Time | Front-of-House with Heart

Adawn is growing. As one of Melbourne’s most patient-focused and values-led dental studios, we’re proud to offer advanced care, warm experiences, and naturally beautiful outcomes.

With a 110-year legacy, a thriving patient base, a kind and committed team, and a Principal Dentist recognised as one of Australia’s Top 100 Doctors, now is the perfect time to join us as a Patient Coordinator — and begin a career filled with purpose, growth, and meaning.

Our Purpose

At Adawn®, we believe dentistry is about more than teeth — it’s about people. We create thoughtful, caring, and trustworthy dental experiences that restore confidence and comfort — not just smiles.

We’re guided by our values in everything we do:

Love – for our patients, our craft, and each other

Brilliance – always striving for clinical and personal excellence

Service – in how we care, support, and show up

Integrity – doing what’s right, always

If you’re someone who brings heart, detail, and a desire to keep growing — we’d love to meet you.

Why Join Adawn®?

We believe the best work happens when people feel safe, seen, and supported. That’s the environment we’ve created — and protected — at Adawn®

Purpose: Deliver meaningful care that truly changes people’s lives

Mastery: Learn from experienced clinicians and a kind, supportive and committed team

Training: Begin with a tailored in-house onboarding program designed to set you up for success, with ongoing learning and support as you grow in the role

Environment: Work in a lovely, modern clinic equipped with advanced technology

Growth: Build a career you’re proud of — not just for now, but for the long term

Culture! We foster a passionate, supportive, friendly working environment with people who really care and appreciate you.

About the Role

We’re looking for a full-time Patient Coordinator to join our Brunswick East team.

You’ll:

Greeting patients with warmth, poise, and professionalism

Creating a calm, elegant, and curated experience in our reception space

Managing appointments and daily schedules with precision and flow

Answering phone calls and enquiries with empathy, clarity, and confidence

Liaise with our clinical team to ensure seamless patient journeys

Supporting the team behind the scenes so each day runs smoothly

Representing our values — love, service, brilliance and integrity — in every interaction

Taking initiative, thinking ahead, and contributing to a workplace culture built on excellence, elegance, and trust

You’re not just looking for a job — you’re looking for purpose. You care about people and details, and you take pride in doing things properly.

You’ll thrive in this role if you bring:

A luxury service mindset — you naturally go above and beyond for people

Impeccable presentation and communication — both verbal and written

High attention to detail — you notice the little things that elevate the whole

Calm multitasking — you stay composed and grounded when things get busy

A positive, thoughtful presence — with emotional intelligence and grace

Experience in a customer-facing role (dental, health, wellness, hotel or boutique retail ideal)

A desire to be part of something meaningful — a place where care and quality matter

Why people love working at Adawn®?

We were recently certified as a Great Place to Work®. In our team survey:

92% said they felt welcomed from day one

92% believe the service we deliver is excellent

92% said their work makes a difference

82% feel genuinely supported in their role

We’re also finalists in the 2024 Australian Small Business Champion Awards.

At Adawn®, your growth matters. You’ll be given the tools, mentorship, and space to build a career you’re proud of — not just for now, but for the future. Your contribution will always be seen and valued.

Ready to Join Us?

If you're someone who wants to build a meaningful career in a studio that cares deeply — about people, about excellence, about doing things well — we’d love to hear from you. Experience our culture first-hand through a paid working interview.

To apply, please send your cover letter and resume to Marianne Sourial at [email protected], telling us why you’d be perfect for this role.

Optional: Have a bit of fun by including a short (1–2 minute) video introducing yourself. Just a phone video is fine — no need for fancy edits.

You might like to share:

What excites you about becoming a patient coordinator

What makes you you

Why you’d love to join the Adawn® team

Please note:

All candidates must have the right to work in Australia

Shortlisted applicants will be invited to complete an aptitude and values-alignment task as part of the process.

The position requires Police screening, a Working with Children Check, and role-specific immunisations

Applications without a cover letter addressing this specific role will not be considered

Want to learn more about us?

Visit https://adawn.me/about/
Follow us on Instagram: @adawn.me

We can’t wait to meet you.