Front office coordinator
Dental Design Co
Posted 1 day ago
Full- Time or Part Time Roles available
Are you someone who thrives on connection, loves creating a positive experience for others, and takes pride in doing things exceptionally well?
We’re looking for a driven, personable team member to be the welcoming face of our dental practice. You’ll play a key role in shaping the Dental Design Co patient experience from the first phone call to the final step out of the clinic while supporting the smooth day to day operation of our clinic!
It's more than just a job! we and want to build a team that values care, collaboration, and excellence and making people smile.
Is this you?
You’re proactive, organised, and take ownership of your work
You enjoy converting enquiries into bookings and find satisfaction in great communication
You build trust quickly and naturally connect with people
You have a polished, professional phone manner and strong interpersonal skills
You’re comfortable working with modern systems and have strong computer literacy
You're adaptable to day to day dental practice flows
Most importantly, you're a team player who contributes to a positive, respectful, and high-performing workplace culture
Your Skills & Experience:
Demonstrated initiative and a strong attention to detail in a fast-paced environment
Previous experience in a dental reception or dental assisting role highly regarded
Excellent communication skills across email, phone, and face-to-face interactions
High level of computer literacy, with confidence navigating dental practice management systems (training provided in CareStack)
Flexibility to support clinicians and staff, including assistance with occasional clinical/sterilisation duties
Solid understanding of dental terminology, private health insurance, and HICAPS/EFTPOS payment systems
Exceptional time management, multitasking, and interpersonal skills
A winning mindset with a proactive, can-do attitude
Proven experience in a front office coordination or similar leadership role
Ability to manage and oversee daily operations, ensure adherence to practice policies and procedures
Competence in meeting KPIs and maintaining performance standards
Experience with daily, weekly, and monthly reporting to track business performance
Ability to uphold and implement clinical compliance
Strong Problem solving skills
Resolution skills
What We Offer:
Competitive pay, tailored to your experience and contribution
Ongoing support and opportunities for professional growth
A genuinely supportive team culture — we care about each other and enjoy what we do
Flexibility with part-time & Full-time arrangements to suit the right candidate’s.
About Dental Design Co
At Dental Design Co, we’re all about doing things differently — with purpose, precision, and genuine care.
Located in Epping, we’re a modern dental practice committed to delivering exceptional patient care, high-quality clinical work, and an experience that feels both professional and personal. From general dentistry to advanced treatments, our focus is on getting things right — the first time, every time.
Our team is made up of passionate, highly skilled dentists and support staff who take pride in what they do. We work collaboratively, communicate clearly, and back each other to deliver the best outcomes for our patients.
We invest in great people, great technology, and great systems — so we can keep raising the bar in everything we do.
If you’re someone who values clinical excellence, thrives in a supportive team, and genuinely cares about people, you’ll feel right at home here at Dental Design Co.
If you're excited by the idea of growing your career in a values-driven practice that truly puts people first, we encourage you to apply today.
Only suitable candidates will be contacted
About Dental Design Co
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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