Finance Manager
NSW Department of Customer Service
Posted 6 days ago
Finance Manager, Ongoing opportunity based in Sydney CBD + hybrid/flexible working options available
- Ongoing opportunity
- Clerk Grade 11/12: $149,739 - $173,174+ super, commensurate with experience
- Based in Sydney CBD with hybrid/flexible working options available
- Join a high-achieving, experienced and fun team
- Manage financial accounting and complex project accounting services
About the role:
You will manage financial accounting and financial administration of business operations to ensure the integrity of accounting records within Department of Customer Service (DCS), Service NSW and Long Service Corporation (LSC) that are consistent with best practice including reporting, internal controls, control frameworks and accounting standards, in relation to financial management to meet financial obligations and ensure compliance.
Key Accountabilities:
- Manage interim and annual statutory financial statements in compliance with accounting standards (AASB), Treasury guidelines, statutory requirements and DCS policies.
- Analyse, communicate and provide expert technical accounting advice and guidance to senior management, project teams and business partners on financial accounting, contentious matters, the accounting impacts of major organisational activities and complex financial management issues.
- Collaborate effectively with senior executives to ensure accounting/financial aspects of divisional activities including process and practice are conducted in accordance with NSW Treasury policies & guidelines, corporate policies, legal and regulatory policies.
- Develop and implement appropriate policies, systems, processes and controls, providing expert technical interpretation of legislation, accounting policies and standards to ensure compliance with public sector accounting practices, statutory requirements, legislative and organisational policies, Treasury Directions and Audit Office requirements
- Design and develop the appropriate reporting formats, systems and schedules to enable the preparation of the agency's interim and annual financial statements and statutory reports
- Implement NSW Audit Office requirements and recommendations to ensure adequate internal controls with the business units and shared service provider
- Manage tax compliance and reporting to ensure accuracy, probity, compliance and on time delivery.
To be successful you should be able to:
- Demonstrate your experience and advanced financial and project accounting ability.
- You will need to communicate your results to numerous senior executive level stakeholders internally and externally.
- You will be constantly utilising your strong technical ability and business partnering capability and you should thrive on assisting with process improvement across the Department.
- You are a qualified CA or CPA.
This is a unique opportunity to use your experience in a senior finance role in a large division of the Department to advise and support senior level executives.
What we will need from you:
To start your journey towards joining our team, please click on the link below and attach your resume and cover letter.
In the cover letter please share your motivation for applying for this position and your relevant skills
Salary Grade 11/12, with the base salary for this role starting at $149,739 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Monday 4th August 2025 @10am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
About NSW Department of Customer Service
We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.
We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.
Come join us and influence the future of our great state.
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