Are you an experienced Medical Receptionist ready to step up? Or a Practice Manager seeking a fresh opportunity in a warm, supportive environment?

Gasworks Medical Practice is looking for a full-time Supervisor / Senior Medical Receptionist to lead our front-desk team for an initial 6-month period — with the opportunity to step up and cover our Practice Manager during an 8 to 12 month maternity leave.

This is a unique opportunity for someone who thrives in the fast pace of front-desk healthcare while stepping into a hands-on leadership role within a well-established, inclusive medical practice. You’ll play a key part in supporting the team and ensuring smooth, high-quality care for our patients.

We’re a friendly and inclusive practice of doctors, nurses, and admin professionals committed to delivering excellent patient care. If you're confident, compassionate, and ready to take the next step in your career, we’d love to hear from you.

What We Offer:

A leadership opportunity with support and mentorship

A collaborative, respectful, and patient-focused work culture

Immediate start preferred – but we’re happy to wait for the right person

You'll thrive in this role if you:

Bring a warm, professional, and empathetic presence to every interaction

Are proactive, solutions-focused, and calm under pressure

Enjoy contributing to a team where everyone feels valued and respected

What You’ll Bring:

Minimum 3 years’ experience in a medical receptionist or similar role

Strong communication and customer service skills

Excellent organisational and multitasking abilities

Confidence with decision-making and prioritisation

Leadership experience or a strong desire to learn and grow into a leadership role

A commitment to patient confidentiality and professional conduct

Bonus points

Previous team leadership or management experience in a medical practice setting

Knowledge of Best Practice software

Well-developed understanding of Medicare, DVA, WorkCover, and private billing

CPR certificate

Experience triaging patients

Familiarity working with diverse communities such as adolescents, aged care, LGBTQ+, migrants/refugees, Aboriginal & Torres Strait Islander patients

Basic proficiency with MS Word and Excel

If you're ready to take the next step in your career and become a valued leader in a kind, caring, and supportive practice, we’d love to hear from you!

Apply now with your resume and a cover letter outlining your suitability for the position. Only shortlisted candidates will be contacted.