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Senior Receptionist

Balance Chiropractic Cairns
Westcourt, Cairns, QLD
A$65,000-$70,000 p/a
Healthcare & Medical → Medical Administration
Full-time
On-site

Posted 28 days ago


The Balance Difference

At Balance Chiropractic, we’re all about helping people feel their best — and we’re on the lookout for passionate, dedicated individuals to join our team. Located in Westcourt, we take a holistic approach to chiropractic care, tailoring treatments to each person’s needs. Our focus isn’t just on relieving pain — we integrate our adjustments with lifestyle advice, exercises, and ergonomic guidance to support a healthy and balanced lifestyle.

Our new Chiropractic Assistants

In this role, no two days are the same, and you’ll need to be ready to jump in wherever needed from assisting patients to supporting our team behind the scenes. You'll help empower, educate and inspire our patients, guiding them on their path to better health. A team player who is adaptable and detail-oriented will thrive in this role. We are looking for someone who can think on their feet, stay flexible and handle the challenges and variety that come with a fast-paced practice.

This role would be best suited to candidates seeking flexibility in a permanent full-time role, offering 38 hours per week. You’ll work a mix of morning and afternoon shifts, with hours from 6:45am – 1:00pm and 1:45pm – 6:30pm. This is a great opportunity for those who want a balance between work and personal time, with the possibility of picking up extra shifts on Saturdays or covering for colleagues on annual leave or when needed.

Your Duties

As our Chiropractic Assistant, you will be responsible for providing high level administrative support to our patients and practitioners by:

• Being the welcoming face at our front desk, greeting patients and creating a calm, friendly environment from the moment they arrive;

• Answering phone calls and responding to emails with genuine care and professionalism;

• Managing our patient flow in conjunction with our clinic’s CRM by booking, rescheduling and cancelling appointments as and when required;

• Processing payments via EFTPOS for HICAPS, Medicare and DVA;

• Supporting our practitioners with tasks including setting up our onsite X-Ray Machine, posture screening tools and reviews;

• Working independently as well as in a team environment, with the ability to learn, grow and flourish into your new role;

• Completing daily checklists with accuracy to ensure all responsibilities are met throughout the day.;

• Maintaining a clean, tidy and welcoming environment for our patients.

Key Attributes:

• Previous administrative experience within the allied health industry is essential – this is a fast-paced clinic, and we’re looking for someone who understands the flow of a healthcare environment from day one;

• A naturally empathetic, caring individual with a passion for health and wellness;

• A natural communicator (written and verbal), with the ability to thrive in a fast-paced, people-oriented environment;

• Strong attention to detail, accuracy and computer literacy;

• A creative problem-solver with the ability to thrive in an ever-changing, dynamic environment;

• An effective time manager, with the ability to ensure work is completed by identifying urgent tasks.

Why Join Team Balance?

We’re proud of the team culture we’ve created here at Balance – where everyone supports one another, and where personal and professional growth is encouraged. You’ll receive hands-on training, flexibility with your schedule and the opportunity to form meaningful and long lasting relationships with both your teammates and our wonderful patients.

Our space is warm, modern and purposefully designed to feel like a place you want to be. Apply today and become a part of Balance family!


About Balance Chiropractic Cairns

Westcourt, Cairns, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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