King’s Own Institute (KOI) is a leading private institution of higher education located in central Sydney and Newcastle, Australia, offering high quality accredited diploma, undergraduate and postgraduate courses in Accounting, Business, Management, Information Technology (IT) and postgraduate courses in TESOL (Teaching English to Speakers of Other Languages).

KOI is looking for the right candidates to join our Academic team as an Academic Officer. The Academic Officer's main duty will be to undertake academic administrative duties, support the Academic Manager and Senior Academic Officer and assist academic teaching staff in order to maintain the effective running of KOI’s Academic department and ensure students receive the best quality education.

As well as to work as part of a team providing high quality, student-focused, professional, and efficient services to support KOI.

Roles and Responsibilities:

Assist student enquiries

Organise and support the running of examinations

Assist with student enrolment

Review misconduct cases

Assist students with their learning experience

Assist teaching staff as required

Hire and train casual staff for academic processes

Maintain student records on Student Management System (SIMS) and in their student files

Assist other departments (Marketing, Admissions, and Student Services) in preparing and managing student enrolment and orientation

Assist Student Services in reviewing student performance and engagement

Assist Head of Programs in course management

Report student issues to Academic Manager and Senior Academic Officer

Provide support to the Academic Manager and Senior Academic Officer to ensure best practices and effective operation of the Academic department

Be involved in the development of instructions, notices and guides for students and staff

Participate in professional development and training as required

Perform all tasks as required by KOI Management

Assist other departments (Marketing, Admissions) in preparing and managing student enrolments and orientation

Essential Criteria

A minimum of one (1) year experience in an academic position

Excellent communication (written, verbal, and reading) and customer service skills

Accuracy with data entry and attention to detail

Advanced computer skills demonstrating high computer skills with Word, Excel, Google suite, student database management and proficient typing abilities

Desirable Criteria

Experience with administration at another higher education and/or tertiary education provider

Experience working with international students

Knowledge of DHA (Department of Home Affairs) regulations (in relation to visas) & ESOS regulations relating to higher education industry/providers

Knowledge of TEQSA standards and AQF guidelines

Experience and ability to work with individuals from multi-cultural backgrounds

Experience in compiling and analysing data

What We Offer

Opportunity to make a significant contribution to a growing higher education institution

Competitive salary

Collaborative and supportive executive team

Employee Assistance Program

Paid maternity and domestic leaves

Professional development opportunities

Candidate MUST reside in Sydney

Candidate MUST have full work rights

Only shortlisted candidates will be contacted

No recruiters or agencies

How to Apply

Please submit your resume and a cover letter addressing the selection criteria to the Human Resources Department.

King's Own Institute is committed to fostering diversity and inclusion in the workplace. We encourage applications from candidates of all backgrounds.