
IT Business Analyst – Infrastructure
DFP Recruitment
Posted 9 days ago
About Our Client
DFP Recruitment is proud to partner with one of the world’s largest publicly traded energy companies – a global leader in the oil and gas sector. With a strong presence in Australia, their Docklands-based operations support critical infrastructure and deliver cutting-edge IT solutions. You’ll join a collaborative and supportive team that values diversity, innovation, and safety, creating an environment where everyone can thrive.
Why Join Them?
This is more than an IT role – it’s an opportunity to make an impact in a business that values inclusion and professional growth. You’ll have access to a strong network of industry experts, flexible workplace practices, and a culture that celebrates different perspectives and ideas.
About the Role
As an IT Business Analyst – Infrastructure, you’ll play an integral role in ensuring smooth IT operations and supporting business-critical systems. This is an onsite, highly visible position – perfect for someone who enjoys problem-solving, collaboration, and continuous learning in a dynamic environment.
Your Key Responsibilities:
- Provide infrastructure and end-user computing support
- Troubleshoot server, hardware, software, and network issues
- Maintain functionality and compliance within the server environment
- Support collaboration tools such as Skype and Zoom
- Manage IT requests and incidents via ServiceNow
- Assist in developing solutions and process improvements
- Maintain technical documentation and system protocols
About You
We’re looking for someone who is curious, collaborative, and confident in engaging with stakeholders. If you have a passion for technology and a knack for solving problems, this role offers the chance to grow your skills in a supportive team environment.
What You’ll Bring:
- Experience in infrastructure support, networks, and server environments
- Hands-on knowledge of communication tools (Motorola radio systems or similar)
- Experience with ServiceNow or other ticketing systems
- Strong skills in Microsoft Excel and documentation
- Excellent communication and interpersonal skills
- Ability to manage competing priorities with a proactive mindset
What’s in It for You?
✅ Work for a global leader in energy and technology
✅ Inclusive and collaborative team culture
✅ Opportunities for growth and professional development
✅ Competitive contract
Bring your expertise and ideas to a company that values diverse voices and fresh perspectives.
Apply today and take the next step in your IT career!
📌 #SCR-harley-darmanin
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
About DFP Recruitment
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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