Engagement Officer

Salary Range of $80,000 - $85,000 pro rata + Super.

Up to $18,900 salary packaging.

We offer Hybrid, WFH & and office-based options for this role.

A flexible working environment suited to your lifestyle, is embedded.

This role is a part-time ongoing role working 0.6 FTE (working hours and days by negotiation).

Dedicated professional development each year, including external and internal development days.

We are an outcome-focused team that collectively collaborates to leverage the strengths within to achieve greater impact.

Where real people thrive!

About Lifeline Loddon Mallee

Our purpose is to provide a lifeline to those in distress, in the Loddon Mallee through a range of crisis and suicide prevention services that strengthen our community and offer hope. We’re working towards our vision of a suicide-free Australia. At Lifeline Loddon Mallee we focus primarily on crisis support services, education, and training so that we can make a powerful impact within our community and ultimately ensure that no one in our region has to feel hopeless or alone.

Our organisation focuses on supporting the development and ongoing implementation of suicide prevention and community wellbeing programs in the regions in which we operate, while looking for opportunities to grow Lifeline’s services that do not currently exist. You can find out more here: www.lifelinelm.org.au

The Role Overview

As we implement our ambitious new strategic plan, we’re seeking a motivated, empathetic and confident Community Engagement Officer to join our Community Programs team to increase our engagement, support and awareness in the Mallee.

This vital role is ideal for a passionate self-starter looking to make a difference in a purpose-led team. The Community Engagement Officer is responsible for coordination, planning and implementation of all community engagement activities in the Mallee, including:

· Brand awareness activities

· Volunteer recruitment

· Support activities and;

· General engagement.

The role has a strong community focus and the coordinator will be responsible for partnering with local organisations to build relationships, identify and respond to engagement activities.

You must be experienced in community engagement and establishing connections with a diverse range of stakeholders including local emergency response teams, fire and flood management, law enforcement agencies, local government authorities and community organisations.

The Community Engagement Officer will be required to maintain an inventory of all resources, including supplies, and equipment, to ensure their availability in times of need. They will work closely with the Community Project Coordinator, Sunraysia Volunteer Coordinator and existing volunteers. Strong logistical management and organisational skills are a must.

The role will require collection and analysis of data to measure the impact of engagement activities and inform future initiatives, including development of reporting to funding partners.

Key Responsibilities

Undertake brand awareness, marketing and promotion activities to build greater awareness for LLM in the Mallee, our services, resources and support available.

Identify opportunities to engage with community that align with the organisation’s strategy.

Coordinate marketing and logistics to deliver community engagement.

Work with the Sunraysia Volunteer and Services Coordinators to achieve business outcomes for the Mallee.

Undertake actions to promote the work LLM do and opportunities to volunteer with LLM.

Managing the administration, planning, coordination, logistics and delivery of Lifeline Loddon Mallee’s community outreach.

Coordinate & Deliver a range of community engagement activities, including, actively recruit for 13 11 14 crisis support volunteers.

Key Selection Criteria

Essential:

Tertiary qualification in Community Development, Social Work or another relevant field OR a minimum of 2 years’ experience in a similar role.

Demonstrated, well developed interpersonal communication skills, both written and verbal, including public speaking, presenting to media and stakeholder engagement.

Demonstrated knowledge of community engagement activities and experience in implementing community-based programs, including providing a safe and inclusive space for all.

A strong understanding of the impacts of family violence, mental health distress, crisis and suicide.

Strong administration skills, managing logistical elements, data entry competency using technology (including proficient use of Microsoft Office)

Demonstrated ability to take initiative, set priorities, monitor workflow, follow direction, maintain deadlines whilst working autonomously.

Knowledge and understanding of the Mallee area and surrounding communities. Existing networks/connections and demonstrated relationship building skills within this community would be desirable.

Desirable:

Thrives in an autonomous environment

Ability to work independently on projects and as part of a team

Demonstrated commitment to personal and professional development

Curious, coachable, and always up for a challenge (and a laugh).

What we offer you

Join a passionate, purpose-driven team where your work creates lasting impact, and your wellbeing, growth, and individuality are genuinely valued.

Purposeful impact – make a meaningful difference in people’s lives by supporting those experiencing mental health distress, crisis and thoughts of suicide.

Growth and development – enhance your skills and advance your career through tailored learning opportunities.

Balance that works – enjoy flexible working arrangements suited to your lifestyle, including hybrid and WFH options, our teams are focused on outcomes not clock watching.

Valuable benefits – increase your income through salary packaging, up to $18,500 tax free benefit is available, access to travel and expense reimbursement, dedicated IT to complete your role.

Supportive culture – work with a servant leader, whose authentic commitment is to develop individuals, through a high trust approach, where expected values and behaviors are two way. The culture at LLM is collaborative and inclusive with a highly committed team.

For a complete position description, email [email protected]

For a confidential chat, call Lisa on 03 5406 0506.

Applications close 5 pm, Sunday 3rd August, and should be sent to [email protected]

Only shortlisted candidates will be contacted; Lifeline Loddon Mallee reserves the right to begin shortlisting before the application close date.