Customer service temp-perm role

Customer Service Officer - Financial Services
Location: Parramatta, NSW
Contract: 6-month ongoing contract with potential to go permanent
Salary: $73,105 including super (pro rata)

Launch your career in finance with a leading financial services company!
We're looking for a motivated and customer-focused individual to join our dynamic team as a
Customer Service Officer. Based in Parramatta, this role offers a fantastic opportunity to build your career in a supportive and professional environment.

About the Role:
As a Customer Service Officer, you'll be the voice of the company, delivering exceptional service through inbound and outbound calls. You'll assist customers with their enquiries, provide accurate information, and ensure every interaction is handled with care and professionalism.

Key Responsibilities:

• Handle inbound and outbound customer calls with confidence and empathy.
• Provide accurate information and resolve customer enquiries efficiently.
• Maintain detailed records and update customer information in internal systems.
• Collaborate with internal teams to ensure smooth service delivery.
• Uphold company values and contribute to a positive customer experience.

About You:

• Passionate about delivering outstanding customer service.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask.
• Previous customer service or call centre experience is desirable but not essential.
• Eager to learn and grow within the financial services industry.

What's in It for You:

• Competitive salary of $73,105 including super (pro rata).
• 6-month ongoing contract with the potential to transition into a permanent role.
• Convenient Parramatta location close to public transport.
• Supportive team culture with training and development opportunities.
• A great stepping stone into the financial services sector.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.