Change Manager (Aged Care)
Location: Chatswood
Job Type: 6-12-month contract + likely extensions
Salary: $900-$1000 per day
Start Date: As soon as possible

About Us

Our client is a purpose driven Health care provider committed to delivering high-quality care and support to older Australians. They are currently navigating sector reforms and internal transformation. They are seeking a seasoned Change Manager to lead key initiatives that ensure regulatory compliance, improve operational effectiveness, and elevate the quality of care for our residents.

Position Summary:

As Change Manager, you will lead complex change initiatives in a highly regulated and low change-maturity environment. You will work closely with clinical, operational, and executive teams to drive meaningful, sustainable transformation - ensuring both compliance with the Aged Care Quality Standards and improvements in the resident experience.

Key responsibilities:

• Develop and implement change strategies tailored to low change maturity environments.
• Lead and support behavioural change initiatives, target operating model redesign, and process mapping to improve care delivery.
• Ensure the organisation remains audit-ready for the Aged Care Quality and Safety Commission, embedding continuous improvement into the culture.
• Support robust incident reporting, with a focus on identifying and addressing previously under-reported issues such as emotional or mental abuse.
• Strengthen staffing compliance, including:
• Valid police checks
• Completion of all mandatory training
• Monitoring of minimum care minutes
• Regular AOVs (Assessment of Outcomes and Views) with resident's families
• Manage funding risks, ensuring accurate reporting and sustainable service delivery aligned with current funding models.
• Oversee the secure handling of sensitive resident information in accordance with privacy laws and best practice standards.
• Facilitate a flexible care home operating model that supports resident choice and autonomy while maintaining compliance and consistency.

About You

• Proven experience as a Change Manager within aged care, health care, or other highly regulated sectors.
• Deep understanding of the Aged Care Quality Standards and regulatory expectations.
• Demonstrated experience in organisational change, behavioural change, and process redesign.
• Skilled in navigating environments with low change maturity and implementing practical, staff-friendly solutions.
• Strong knowledge of workforce compliance requirements and risk management in aged care settings.
• Excellent stakeholder management, communication, and facilitation skills.
• High level of integrity, confidentiality, and commitment to resident-centred care.

Why Apply?

• Help shape the future of aged care during a time of meaningful reform.
• Join a supportive, mission-led organisation that values innovation, transparency, and compassion.
• Contribute to real change in the lives of residents, families, and staff.

How to Apply

Apply now for a chat or send your resume to [email protected]