• Based in Communications and Marketing at 101 Currie Street and 108 North Tce, Adelaide
• Starting Salary: $72,943 (pro rata) per annum (plus 17% superannuation)

Roles Available

1 x full time, fixed-term contract until 8 Jan 2027
1 x full time, fixed-term contract until 31 Dec 2025
1 x part time (0.8), fixed-term position until 31 Dec 2025

About you

You are a skilled customer service representative looking to further develop your sales and communications skills in a fast-paced environment. You provide solutions through logical, creative and innovative thinking, and display conviction and resilience when working collaboratively and motivating others.

About the role

Reporting to the Team Leader: Future Student Enquiries, you will be responsible for providing high quality customer service and accurate information to prospective undergraduate and postgraduate students in response to enquiries on a range of platforms. You will participate in the ongoing development of quality improvement initiatives and will work collaboratively with staff across the Communications and Marketing Unit to facilitate information sharing and cross-skilling.

The path to Adelaide University

We are on an exciting path to Adelaide University as we prepare to open our doors in January 2026. Adelaide University will combine the strengths of the University of Adelaide and the University of South Australia, and we are dedicated to creating an accessible and future-focused educational powerhouse that fosters economic and social wellbeing through ground-breaking research and innovative teaching. You can learn more about Adelaide University HERE and more information will be provided throughout the recruitment process.

To be successful you will need

• Experience in a sales and customer service-related environment
• Excellent relationship building skills to enable effective engagement with a diverse range of people and cultures
• Demonstrated provision of high quality, responsive customer service with excellent communication and written skills and a professional phone manner
• Proven ability to problem-solve and sound organisational skills
• Demonstrated experience in working collaboratively in a team-based work environment including contributing towards a strong client focused culture

Why join us?

We value workplace diversity and are committed to providing a supportive, inclusive, and respectful work environment for all people. We strongly encourage applications from Aboriginal and Torres Strait Islander Peoples, women, members of the LGBTIQ+ community, people of culturally diverse backgrounds and people with disability.

Working at the University will provide you with a wide range of benefits. These include:

• Access to great personal development opportunities
• Generous superannuation contributions of 17%
• Employee assistance and development programs
• A range of salary packaging options, including vehicle leasing, laptops and car
• A variety of leave arrangements

Be part of a University for the future!

For a copy of the position description and to apply, please visit Working at UniSA. The online application form will list the specific selection criteria that you need to address.

Please address your cover letter to Kendelle Newby, Consultant: Recruitment Central. For further information about the position or the recruitment process, please contact Recruitment Central on +61 8 8302 1700 or via email at [email protected] using job reference number 7301.

Please note applications will not be accepted via email and must be uploaded via the Working at UniSA Portal.

Applications close: 11.30pm Sunday 3 August 2025

We are committed to providing an equitable and barrier free recruitment process and encourage you to share any support, adjustments and/or access requirements you have by contacting our Recruitment Central team. Anything you tell us will be kept completely confidential.

Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.

Pursuant to the Child Safety (Prohibited Persons) Act 2016 (the Act) and the Child Safety (Prohibited Persons) Regulations 2019 (the Regulations), this position has been deemed prescribed. This role will require the successful candidate to hold a current Working with Children Check.