• Information Technology Services (ITS)
• Full-time, fixed term position through to the end of March 2026
• Base salary will be in the range $113,377 - $127,112 + 17% Superannuation (HEW Level 8)
• Based at our St Lucia location

About This Opportunity

The Business Analyst plays a pivotal role in driving the successful delivery of information technology projects at the University of Queensland. Working autonomously at a senior level, the role involves translating business needs into effective technology solutions by engaging collaboratively with subject matter experts, solution teams, and project managers. You'll join a highly collaborative environment, working across technical and business teams to support continuous improvement and high-quality outcomes.

Key responsibilities will include:

• Leading the analysis of business processes and translating complex business requirements into clear system specifications.
• Facilitating workshops with stakeholders at various levels to uncover requirements and shape process design.
• Collaborating with solution architects, developers, and project managers to support full information technology project lifecycle delivery.
• Defining Agile stories and epics, and supporting solution testing, documentation, and change management activities.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 17% superannuation contributions
• 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Affordable parking (from just $6.15 a day)
• Salary packaging options

About You

• Postgraduate qualifications (or progress towards) in IT or a related field, combined with extensive relevant experience, or an equivalent combination of education and experience.
• Demonstrated experience in business analysis, including requirements gathering, stakeholder engagement, solution design, and delivery prioritisation across complex environments.
• Exceptional analytical and conceptual thinking skills, with a proven ability to identify innovative solutions and implement initiatives within defined frameworks.
• Proficiency in designing IT solutions and developing process mapping (as-is/to-be), data flows, and systems documentation aligned with industry standards.
• Excellent written communication skills, with the ability to produce clear user documentation, technical specifications, test cases, and training materials.
• Strong interpersonal and negotiation skills, with demonstrated ability to effectively communicate and collaborate with a wide range of stakeholders.
• Experience working in Agile environments, including writing detailed stories and epics with acceptance criteria in collaboration with product owners and developers; familiarity with Atlassian tools (Confluence, JIRA) is desirable.
• Proven ability to manage and prioritise workload independently, meet deadlines, and contribute to broader project delivery requirements.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check, etc.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Craig Dickson, Project Manager at [email protected].

For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact [email protected].

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Thursday 31 July 2025 at 11.00pm AEST (R-53897).