Opportunity for 5/6 Assistant Policy Officer within ICT Digital Sourcing

• Clerk Grade: 5/6 (starting at $99,938 per annum plus superannuation)

• Employment Type: Temporary opportunity to July 2026)

• Hybrid vs In-office requirements: hybrid working available, 5 days per fortnight in the McKell office

• This role is in the Policy & Engagement function in ICT/Digital Sourcing branch within Digital NSW

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About the team
We have an exciting opportunity for an Assistant Policy Officer to join our team. We are a central team that supports NSW Government agencies in sourcing ICT and Digital related goods and services (ICT procurement) at an all-of-government level. The Policy & Engagement team also manages communication channels including events for government and industry, web pages, newsletters and routine queries.
About you
This role suits someone with excellent communication and organisation skills, an eye for detail and an interest or prior knowledge in procurement and/or ICT and digital products. To be successful in the role, you will have:

• Strong attention to detail with a proven ability to operate successfully under tight deadlines and time pressures

• Strong written and verbal communication skills

• Ability to communicate routine technical information clearly

• Proven ability in the use of Microsoft Office Suite.

Your day to day
In this role you will undertake a range of procurement policy research, analysis, stakeholder engagement and administrative activities to support buyers and suppliers of ICT and Digital products across government and contribute towards NSW Government objectives. This role will:

• Respond to enquiries about the ICT Purchasing Framework, ICT Digital Procurement Policy and ICT Services Scheme

• Help organise a quarterly a community of practice (ICT Knowledge Network) for NSW Government buyers

• Help distribute a newsletter to 1500+ subscribers across the NSW Government

• Contribute to strategic engagement plans and objectives

• Contribute to procurement policy research and development

• Collaborate with insights and reporting functions to monitor the effectiveness of communication channels

• Contribute to continuous improvement of business processes.

How to apply
To start your journey towards becoming an Assistant Policy Officer please include your current resume (max 4 pages) and a cover letter (max 1 page) outlining your skills and suitability to the role.

Salary Grade 5/6, with the base salary for this role starting at 99,938 base plus superannuation

Click Here to access the Role Description.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 1st of August 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

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