APS6 IT Training and Development Coordinator
Canberra | Australian Citizenship Required
12-month contract (Possibility of Extension)

We are seeking an experienced APS6 IT Training and Development Coordinator to support technology adoption and digital capability uplift.

The Role:The IT Training and Development Coordinator will collaborate with stakeholders to deliver fit-for-purpose training and knowledge plans that support the change experience. The role focuses on enabling smooth adoption of new technologies through tailored training and learning strategies aligned with organisational change and IT initiatives.

Responsibilities include but are not limited to:

• Develop and maintain IT training needs analysis in consultation with stakeholders.
• Create training materials including user guides, SOPs, quick reference guides, and videos.
• Plan, schedule, and deliver virtual and face-to-face training programs to enhance digital literacy and technical proficiency.
• Collaborate with change teams to align training activities with program schedules and business requirements.
• Support change initiatives through timely and targeted training interventions.
• Engage with IT and project teams to understand system changes and updates.
• Conduct training sessions aligned with project milestones.
• Report on training delivery, uptake, and effectiveness, validating outcomes with end users and leaders.

About You:You are a skilled communicator and trainer with a passion for enabling change through learning. You demonstrate:

• Proven experience in IT training or technical instruction roles.
• Ability to translate complex technical information into accessible content.
• Experience across the full training cycle: needs assessment, planning, development, delivery, and evaluation.
• Strong stakeholder engagement and collaboration skills.
• High-quality written communication and documentation skills.
• Experience developing diverse training materials for varied audiences.

Application Requirements:

• Applicants must be Australian citizens and maintain political neutrality.
• Ability to obtain and maintain a Baseline AGSVA Security Clearance.
• Willingness to undergo a Police Check.
• Familiarity with and adherence to APS Values

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

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