Position Title: APS6 IT Training and Development Coordinator
Employment Type: Labour hire (approx. 10 months with potential for extension)
Location: Canberra, Melbourne or Brisbane
Hourly Pay Rate: $60.64 - $67.97 per hour + 12% superannuation
Security Clearance/Requirements: Ability to obtain and maintain a Baseline AGSVA security clearance. Police Check required.

ABOUT THE ROLE A Federal Government agency is seeking an experienced IT Training and Development Coordinator to join their Enterprise Change Management Office (ECMO). This role plays a critical part in delivering tailored training and enhancing digital capability to support successful change and adoption of new technologies across the organisation.

As part of a national transformation program, you will work closely with project and IT teams to assess learning needs, create fit-for-purpose training materials, and deliver impactful training programs. You’ll engage stakeholders across the agency and play a key role in business readiness and user enablement.

KEY RESPONSIBILITIES

• Identify IT training needs and required skill levels across the organisation.
  
  
• Develop accessible training materials including user guides, SOPs, quick reference guides, and training videos.
  
  
• Deliver virtual and in-person training to improve digital literacy and support system adoption.
  
  
• Align training activities with broader change and project delivery schedules.
  
  
• Collaborate with project and change teams to ensure training is targeted, timely, and effective.
  
  
• Report on training delivery, uptake, and outcomes, including validation from end users and business leaders.
  
  
• Engage with IT teams to stay across system changes and reflect them in training programs.
  
  

SKILLS AND EXPERIENCEEssential:

• Demonstrated experience in IT training or technical instruction.
  
  
• Strong written and verbal communication skills, with the ability to simplify complex concepts.
  
  
• Experience developing and delivering high-quality training content across various formats.
  
  
• Knowledge of adult learning principles and methods for evaluating learner needs.
  
  
• Ability to work both independently and collaboratively in high-paced environments.
  
  
• Strong stakeholder engagement and relationship-building skills.
  
  
• Proven ability to contribute across the full training cycle (assessment, development, delivery, evaluation).
  
  

ELIGIBILITY

• Australian citizenship required.
  
  
• Ability to obtain and maintain Baseline AGSVA Security Clearance.

Apply now or contact Rebecca Cosan on 026260 8888 for a confidential discussion.

PLEASE NOTE: Applications for this role will close on 22 July 2025. If your application is received after this date, we’ll be happy to keep your CV on file for similar opportunities. We encourage you to apply, even if the closing date has passed.

SOS Recruitment is committed to workplace diversity and equity. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, women, people with family responsibilities, those from diverse cultural and linguistic backgrounds, and LGBTIQ+ individuals.