Senior Community Safety & Parking Officer

Permanent Fulltime

Salary: $92,999 - $97,482 per annum + Shift Penalties and 12% superannuation

Benefits:

5 weeks of annual leave

9-day fortnight roster

Free parking

Training and development opportunities

Supportive team environment

Health and wellbeing program (access to Fitness Passport)

Access to our Employee Assistance Program (EAP) for you and your family

Please note availability to work weekends will be required. This includes eligibility for penalty rates.

The City of Fremantle is dedicated to serving our community and positively impacting our environment. Our culture is driven by passionate and dedicated individuals who think innovatively and collaboratively to achieve better outcomes.

We are committed to employing enthusiastic, capable, and motivated team players who are excited about making Fremantle a welcoming destination city for all.

The City of Fremantle’s Community Safety and Parking team is an inclusive team focused on fostering a safe and vibrant environment for both residents and visitors. We are seeking proactive, professional, dedicated, and community-minded supervisor to join our team. This role is crucial to the City’s commitment to community safety, parking and well-being. Together, our team strives to make the City a safer and more welcoming place for everyone.

As a Senior Officer, you will thrive in an ever-changing work environment with new challenges and opportunities every day. You will lead the Community Safety and Parking Officers, be supported by the Team Leader and the wider Community Safety team. Your responsibilities will encompass a diverse range of activities, including but not limited to local and state law enforcement, homeless support and education, animal management and investigations relating to dogs, cats, illegal dumping, illegal camping, off-road vehicles, firebreaks.

Key responsibilities include:

Provide on road supervision to the Community Safety and Parking Officers on relevant legislative and organisation rules, investigations, procedures, and practices, ensuring compliance.

Coordinate in-field resources, ensuring sufficient day-to-day coverage and responsiveness, including leave management.

Act as the escalation point for critical incidents during team operational hours.

Mentor, coach or train team members in the field to deliver a high level of performance and customer satisfaction.

Promote and role model excellence in customer service in compliance with the City of Fremantle Customer Service Charter.

Work collaboratively with internal and external stakeholders, such as WA Police, for the safety of the Fremantle Community.

About you:

Essential Criteria:

Highly effective and proven leadership, communication, and interpersonal skills.

Demonstrated knowledge of relevant Acts, Regulations, and Local Laws.

Demonstrated ability in conducting investigations and detailed report writing.

Highly effective and proven communication and interpersonal skills, including strong emotional intelligence abilities.

Proven ability to make critical decisions under pressure and apply problem-solving skills to resolve complex and sensitive situations.

Intermediate computer literacy and experience using the full Microsoft Suite.

Possession of a current Western Australian driver’s licence.

Current First Aid Certification.

Ability to obtain and maintain a National Police Clearance.

Highly Desirable:

ROCS1 and ROCS2 qualifications.

Experience preparing case files for prosecution.

Experience in a front-line facing role and/or Community Safety or Ranger role.

Experience working in Local Government.

For more details about the role and requirements, please check out the position description.

The City of Fremantle promotes a workplace that actively seeks to include, welcome and value unique contributions of all people. The City encourages people of all ages, genders, and abilities, Aboriginal Australians and people from culturally diverse backgrounds to apply for this job.

If you have any access needs that may require reasonable adjustments to allow you to fully participate in the application and interview process, please get in touch with the contact below. If you are an Aboriginal person or a person with a Disability who would like assistance with your application, please contact the Jobs and Skills Centre on 136464.

Application Instructions:
Click Apply to be directed to our website and submit your application. Navigate to Job Attachments to view position description and Application Instructions.

Applicants should provide a current curriculum vitae and a two-page (maximum) cover letter in .pdf format. You do not need to address the selection criteria. Your CV and cover letter should demonstrate how your skills and experience make you a suitable candidate for the advertised position. The estimated closure date is 5pm on Sunday the 10th of August but we reserve the right to close the ad prior to this date.

To discuss this opportunity in more detail please contact Jarrad Duggan, Team Leader Community Safety & Parking on [email protected]

Applicants must have the right to work in Australia.