Customer Support Officer – Skills Centre

Part-Time (0.8 FTE) – Fixed Term, 11 month Contract

About Us

The Rural City of Murray Bridge is the fastest growing region in the Murraylands and is only a 40 minute drive up the South Eastern freeway from Adelaide. We offer a positive work environment that embraces dedicated and motivated individuals who want to help shape a growing and diverse community.

An exciting opportunity has arisen for a suitably qualified person to join our Murraylands Skills Centre Team as the Customer Support Officer.

Position Overview

This front-facing role is at the heart of our Centre’s operations. You’ll be the first point of contact for students, industry partners, and community members. This is a 0.8 FTE contract role through to 30 June 2026.

As part of the Rural City of Murray Bridge, the Murraylands Skills Centre is committed to creating pathways to employment, training, and workforce development. You’ll be part of an organisation that values collaboration, initiative, and service.

Key Responsibilities

Reporting to Skills Centre Site Coordinator, responsibilities of this role include:

Providing friendly, respectful and helpful service to all customers.

Managing on-site room bookings an assisting with event set up.

Handling customer enquiries regarding the Murraylands Skills Centre.

Maintaining accurate records and supporting daily operations.

About You

To be successful in this role you will have:

Experience in general office procedures.

Experience in working in front line customer service.

Effective verbal communication skills including liaison, negotiation, conflict resolution, information sharing with staff, team members and customers.

Time management skills to effectively prioritise and organise workload.

What We Offer

A progressive and rewarding environment with a supportive team.

Recognition and appreciation for your proactive and people-centric approach.

Growth and professional development opportunities.

Workplace policies that are family friendly and flexible.

24/7 Income Protection.

Regular health and skin cancer checks.

Employee Assistance Program.

17.5% Annual Leave Loading.

The position is offered as a part-time (0.8 FTE), fixed term 11 month contract at General Officer Level 2 in accordance with the South Australian Municipal Salaried Officers Award and Council’s 2024 Enterprise Agreement within an annual FTE salary range of $73,806 to $80,436 + superannuation. The salary will be negotiated dependent on experience with the final candidate and will be Pro-Rata to 0.8 FTE.

How to Apply

A detailed position description for this role can located at https://www.murraybridge.sa.gov.au/. Confidential enquiries may be directed to the Skills Centre Site Coordinator, Charli Brooks on (08) 8539 1100.

All applications must be submitted via SEEK by submitting

a current resume with two referees, and

a cover letter of no more than 2 pages outlining your experience, skills and knowledge in accordance with the job description.

This role will remain open until 9am, Monday 28 July 2025 or until our perfect match is found.

If you believe you are the right fit for this role, then we would love to hear from you!