• Lead and inspire a team to provide recovery-oriented support, empowering people facing mental health challenges to achieve their wellbeing goals and independent living
• Fixed term role until 30 June 2026 | Full-time, Monday to Friday
• Base Salary from $110,102 + Super 12% & Benefits
• Cains Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

We are seeking a passionate Team Leader to join our Adult Step-Up Step-Down residential service in Cairns. In this fixed-term, full-time role, you will provide practice leadership and operational oversight to deliver high-quality, recovery-oriented support to people living with a psychosocial disability. You will coach and mentor staff, foster a supportive team culture, and collaborate with clinical and community services to help people achieve their recovery goals.

About the service

The Adult Step Up Step Down (ASUSD) is a short-term (up to 28 days) 24/7 residential service delivered in partnership with Queensland hospital networks and the local health service. It supports adults with a psychosocial disability to either transition from an acute hospital setting or prevent hospital admissions. ASUSD operates within a recovery-focused, clinical treatment framework, providing personalised one-on-one support, shared supports, and group activities based on each client’s strengths and goals as identified in their recovery plan.

Key responsibilities

• Lead, coach, and support a dedicated team to deliver high-quality, recovery-oriented support aligned with Mind’s Model of Recovery Oriented Practice.
• Provide direct, person-centred support to people, enabling them to develop independent living skills and transition back to the community through a staged recovery approach.
• Act as the practice lead, providing staff with supervision, mentoring, and coaching, while modelling effective support to people, families, and carers.
• Oversee daily service operations including administration, rostering, handovers, incident management, and monitoring of budget and compliance requirements.
• Facilitate group programs that promote life skills, wellbeing, and social connection, using co-production and recovery principles.
• Build and maintain strong partnerships with clinical services and community organisations to ensure a coordinated, integrated response to people’s recovery goals.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy or other health-related field.
• Proven experience working in mental health, psychosocial disability, or community services, including team leadership and supervision.
• Strong understanding of recovery-oriented and trauma-informed practice, family-inclusive approaches, and harm reduction.
• Hold a current First Aid and CPR certification.
• Ability to provide proof of vaccination against vaccine preventable diseases or willingness to obtain required vaccinations per Queensland Health partnership.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and your family with access to a wide choice of fitness facilities.
• Professional development through regular supervision sessions.

Interested?

To apply online visit Mind Careers - reference number 497969. Online applications must be submitted by 11pm Wednesday 6 August 2025. We encourage you to apply as soon as possible, as the advertisement may close early if a suitable candidate is identified.

For more information, please contact:

Emma Sansom, Service Manager - Cairns CCU and ASUSD

[email protected]

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at [email protected]

Position Description

PD Team Leader (ASUSD) 20240204.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, and NDIS Workers Screening Check.