About us

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper, focused learning experience with demonstrated improvement in student success. In 2024, Southern Cross University placed 100th in the world in the Times Higher Education Young University Ranking.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

About the opportunity

Southern Cross University’s Faculty of Health is seeking a Team Leader, Technical and Laboratory Services to lead the bioscience lab team supporting teaching and research. The Faculty offers a multidisciplinary, innovative learning environment with programs including nursing, psychology, occupational therapy, and more. With a strong focus on health promotion, disease prevention, and culturally appropriate care in partnership with Indigenous communities, this role is central to maintaining high-quality technical support across bioscience activities. Your core responsibilities will include:

• Provide effective leadership and management of the technical and laboratory services team, including planning, coordinating workflows, and aligning team resources to meet operational needs
• Foster a positive, high-performance culture by mentoring, motivating, and supporting team members to achieve individual and team goals
• Monitor team performance and wellbeing, provide constructive feedback, and proactively address performance or behavioural concerns
• Identify skill gaps and training needs within the team, coordinate or deliver professional development activities to build capability and ensure future readiness
• Promote collaboration and clear communication within the team and with key stakeholders to ensure effective service delivery and alignment with Faculty priorities.

About you

You will be passionate about leading high-performing teams, supporting student learning through excellence in clinical and laboratory services, and contributing to improved health outcomes through innovation and collaboration. More specifically, you will have:

• A relevant tertiary qualification and substantial experience in a clinical skills, laboratory, or higher education environment, or an equivalent combination of relevant education and experience.
• Proven leadership and team coordination capabilities, with demonstrate experience in managing operations and guiding staff to meet strategic and day to day goals
• A strong understanding of Workplace Health and Safety regulations applicable to laboratories and clinical environments, with a track record of ensuring compliance and promoting a safe workplace
• Well-developed analytical and problem-solving skills, including the ability to troubleshoot complex technical issues and apply critical and reflective thinking to inform decisions
• Excellent interpersonal and communication skills, with the ability to work collaboratively across diverse teams and communicate effectively in both written and verbal forms

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, continuing (permanent)
• Located at Gold Coast, QLD 4225. Generous relocation support available.
• HEW Level 7. The base salary ranges from $104,697 - $113,681 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $133,006.

Find out more about working at SCU by visiting Why Work at SCU.

Application requirements

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting [email protected].

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Further information

To view the full position advertisement and details of the application process, please click on the APPLY button where you will be redirected to the Southern Cross University website.

Closing Date: 11.30pm AEST, 27 July 2025

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who are LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Together, we are Transforming Tomorrow.