Receptionist / Bookings Manager

Full-time | Monday to Friday

8:00 AM – 4:00 PM

Are you a highly organised, friendly and professional individual who enjoys staying busy and keeping things running smoothly?

RVGO is seeking a Receptionist / Bookings Manager, you’ll be the first point of contact for our customers over the phone. You’ll handle calls with a smile, manage the booking diary, keep our CRM system up to date, and jump into various admin tasks to keep things running smoothly.

About Us

RVGO is a well-established Caravan & RV service centre, based in Terrey Hills. With over 12 years of experience, we’ve built a strong reputation for exceptional customer service. Our focus is on quality work, lasting customer relationships, and a great team culture.

Key Responsibilities

Answering incoming calls in a professional and friendly manner

Manage and maintain the booking diary system

Updating and oversee our CRM system (Happy Fox)

Create and schedule engaging social media posts - Instagram and Facebook (preferred but not essential)

Assist with general administrative duties as needed.

About You

Previous experience in a receptionist and/or administrative role (bonus if in a workshop or similar environment)

CRM experience – (Experience with Happy Fox is highly regarded)

Quick learner with the ability to adapt to new systems (familiarity with Workshop Software is highly regarded)

Excellent communication and customer service skills

Organised, proactive, and great at managing time

Confident with social media and basic content creation (preferred but not essential)

Why Work with RVGO?

Join a supportive team in the growing RV industry

Enjoy weekly team meetings with a coffee van visit

Friday team lunches

Be part of a friendly & fun workplace culture

If you’re enthusiastic, reliable, and ready to bring some positive energy into our office, we’d love to hear from you!