• $54,113 + super + NFP salary packaging benefits
• Permanent Part Time Contract - three days per week - real work/life balance
• Location: Pirinilaplu/Palawa Kani (Devonport) TAS 7310
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity
The Integrated Family Support Service (IFSS) plays a critical role in advancing the wellbeing and safety of children, young people (ages 0-18), and their families across the North West Region. With a focus on early intervention, IFSS provides a voluntary, supportive service that empowers families to overcome challenges and build resilience. Using a structured case management approach, IFSS offers tailored resources and guidance to strengthen family capacity, sustainability, and independence.

This is an on-site position based in Devonport. As a Family Support Practitioner, you will, through collaborative engagement, work with families to proactively identify and address issues impacting their parenting, helping them develop strategies to encourage and create a nurturing and stable environment for children and young people. This approach not only reduces the likelihood of involvement from Child Safety Services but also promotes long-term positive outcomes, enabling families to thrive within their communities. IFSS's dedication to reinforcing family strengths and creating safer, healthier homes contributes to the overall wellbeing of the Northwest Region, making a lasting difference in the lives of those it supports.

Your Key Responsibilities

• Engage with families and work together to develop effective plans for long-term positive outcomes.
• Providing therapeutic intervention to support case plans.
• Actively work with families to identify goals that will promote safety, well-being and belonging for their children.
• Engage families in their homes and at other suitable locations, to overcome barriers to engagement actively and proactively.
• Undertaking case management including reviews, reporting and administration functions
• Create and update individualised case management files for all clients.
• Coordinate and participate in stakeholder meetings with other services and clients.
• Connect families with other services through referrals out.

Requirements for Success

• A degree or qualification in Community Services, Human Services, Social Work, Social Sciences, Psychology, or another relevant field.
• Experience in the Case Management of families facing multiple and complex challenges such as mental health, disability and domestic and family violence is desirable.
• Strong administration skills - reporting, case notes and general documentation
• Exceptional communication, negotiation and influencing ability - able to relate to children, parents, and other service providers.
• Proven ability to form effective partnerships and connections with other professionals and organisations.
• Demonstrated capacity to manage time effectively while managing a caseload of complex clients including the ability to maintain professional boundaries and confidentiality.
• A sound level of computer literacy including proficiency in Microsoft Office packages and client case management systems.
• First Aid Certificate is desired but not required.
• Full driver licence with no restrictions.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your Benefits
To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

Our Culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

How To Apply
To be considered for this opportunity, click 'apply' and send your application today!
As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you.