About Us

PlaySpace Paediatric Therapy provides mobile Occupational Therapy services to children aged 1–12 years across the Gold Coast. We’re a fun, purpose-driven, and values-led service dedicated to supporting children and their families to thrive in their everyday environments.

Our foundations are:
✨ Play – at the heart of therapy
🌱 Individuality – celebrating every child’s uniqueness
🌈 Growth – for our clients and our team
💛 Connection – fostering safety, trust, and support

We believe in a well-balanced lifestyle and offer flexible work arrangements to all team members.

About the Role

We’re looking for a highly organised, reliable, and warm Administrative & Client Support Officer to join our growing team. This casual remote role is perfect for someone who loves keeping things running smoothly behind the scenes and is passionate about supporting families in a meaningful way.

While this role starts in administration and client support, there is a future opportunity to grow into a Practice Manager position as we expand. If you're proactive, solutions-focused, and excited by the idea of evolving with the business — we’d love to hear from you.

What You’ll Be Doing

Client & Administrative Support:

Respond to new enquiries and support families throughout their therapy journey

Coordinate and schedule client appointments across clinicians

Prepare and maintain accurate client records, service agreements, and documentation

Maintain friendly, professional communication via phone and email

Accounts & Finance:

Generate and track invoices via Xero (training provided)

Liaise with NDIS plan managers and funding bodies

Assist with reconciling accounts and managing payments

Team Support:

Provide admin support to the Director and therapists (e.g. document prep, scheduling, ordering resources)

Support therapists to deliver quality services by streamlining admin processes

Assist with maintaining team systems, databases, and workflows

Business Operations:

Help implement and refine internal systems and processes

Support the development of marketing content and occasional social media posts

Assist with general business correspondence and stakeholder communication

About You

Experience in allied health or medical administration (NDIS knowledge highly desirable)

Friendly, empathetic, and professional communicator

Comfortable working independently and managing multiple priorities

Organised, detail-oriented, and tech-savvy (bonus if you’ve used Xero, Splose, Canva, or similar)

Fast learner with a can-do attitude

A quiet and well-equipped home office space

Trustworthy, discreet, and confident working with sensitive information

Open to long-term growth and development within the role

Available Monday - Friday (approx. 10–20 hours/week)

Perks

Work-from-home flexibility

Supportive team culture

Opportunity for promotion to a Practice Manager role as the business grows

Make a real impact in the lives of children and families

Apply Now

If you're a natural organiser with a heart for helping people — and you’re keen to grow with a small, values-driven business — we’d love to hear from you!