Hotel General Manager – Tattersalls Hotel Armidale
📍 Armidale, NSW
🔗 www.tattersallsarmidale.com.au

About Us:
Tattersalls Hotel Armidale is a heritage-listed, luxury boutique hotel located in the heart of New England. Lovingly restored with art deco elegance, we offer an exceptional hospitality experience including high-end accommodation, a fine dining restaurant, wine and tapas bar, and versatile event spaces. As a cornerstone of the Armidale community and a destination for discerning travelers, we are now seeking an experienced and visionary Hotel General Manager to lead our dynamic team.

The Role:
As General Manager, you will be responsible for the overall success and smooth operation of Tattersalls Hotel Armidale. Reporting directly to the business directors, you will oversee all aspects of hotel operations, from guest experience and staff leadership to financial performance and strategic planning.

Key Responsibilities:

Lead and manage all hotel departments to deliver a premium guest experience

Drive operational efficiency and uphold the hotel’s luxury standards

Collaborate with the business directors to shape and execute strategic goals

Manage budgets, financial reports, and cost controls to ensure profitability

Recruit, train, and mentor department heads and staff

Monitor customer satisfaction and manage feedback to maintain reputation excellence

Ensure compliance with all legal, safety, and hospitality regulations

Oversee marketing and sales initiatives in collaboration with the marketing team

About You:

Proven experience as a General Manager or in a senior leadership role in a 4 or 5 star hotel

Have licensee and advanced licensee qualifications

Strong financial acumen and commercial awareness

Exceptional leadership, communication, and interpersonal skills

A passion for hospitality and commitment to creating memorable guest experiences

Ability to balance hands-on operational oversight with high-level strategic thinking

Experience working with or reporting to ownership or directors is highly desirable

Knowledge of regional tourism and local networks in New England would be advantageous

Why Join Us?
Tattersalls Hotel Armidale is not just a place to stay — it’s an experience steeped in elegance, history, and community. You’ll have the opportunity to make a lasting impact on a prestigious property while working closely with passionate owners who are invested in the hotel’s continued growth and excellence.

How to Apply:
To apply, please submit your resume and a cover letter addressing your experience and vision for leading a luxury boutique hotel to [email protected]