We’re looking for a dynamic Food Innovation & Supply Operations Coordinator to join our team and help lead the safe, data-driven, and strategic rollout of new food offerings.

This is a multi-functional role that blends food safety, procurement, business reporting, and product development support — perfect for someone who thrives on variety, ownership, and innovation. Reporting directly to the Food & Beverage Manager.

WHY JOIN US?

Be part of a bold and fast-growing team

Work alongside people who value initiative, creativity, and results

Help shape the next generation of food offers in South Australian convenience retail

Opportunities to grow with the business as we scale across the state and beyond

Responsibilities:

Support commercial and pricing strategy by tracking supplier cost changes and their impact on gross profit (GP) margins

Collaborate with procurement, finance, and marketing teams to recommend pricing adjustments when required

Oversee product handling SOPs, including defrosting, shelf-life tracking, and store-level compliance

Support new product development and rollouts: assist with packaging briefs, food safety checks, and staff training docs

Forecast stock and manage procurement schedules with local and international suppliers

Monitor product performance through POS data and generate weekly reports (wastage, sell-through, demand trends)

Coordinate with marketing and operations to ensure smooth in-store execution

Maintain up-to-date knowledge of Australian food safety laws and ensure team compliance across all food offers

Liaise with stores to troubleshoot issues and support best practices

Identify and suggest innovations in process, product rotation, and packaging

What you'll bring:

Strong knowledge of HACCP, FSANZ Food Standards, and food handling protocols

Experience in retail food, quick-service restaurants, or FMCG

Hands-on exposure to menu development — whether through test kitchens, R&D, or working alongside chefs or culinary teams

Comfortable developing and testing new food ideas with a focus on cost, consistency, and compliance

Experience in procurement, supply planning, or inventory control

Proficiency in Excel, Power BI, or other analytics platforms

Excellent organisational skills and attention to detail

A proactive and collaborative mindset — you’re comfortable working cross-functionally

Clear communication skills — written, verbal, and visual (e.g. internal guides, checklists, or POS specs)

BONUS POINTS FOR

Exposure to commercial kitchens or test kitchens in Australia, especially in a QSR or restaurants/retail chain setting

Familiarity with food traceability, allergen labelling, and supplier compliance checks

Passion for food trends, customer experience, and product innovation