Security Concierge
Ultimate Security Australia | Full-Time | Newcastle
Security Services Industry | Security Award Level 5 Pay

About the Role
Ultimate Security is seeking a professional and customer-focused Security Concierge to join our team, based at a premium corporate site in Newcastle This is a full-time position suited to someone who takes pride in delivering safety and service excellence.

Key Responsibilities

Ensure the safety and security of people, property, assets, and information at all times

Maintain a comfortable, professional, and welcoming environment for staff, visitors, and customers

Deliver high levels of customer service in line with Ultimate Security’s core values of trust, honesty, and agility

Monitor and manage access control and CCTV systems effectively

Conduct regular physical patrols of the site to maintain a visible security presence

Respond promptly and appropriately to incidents and security concerns

Assist with staff and customer queries in a professional and efficient manner

Manage emails and support the coordination of onsite events as required

Selection Criteria:

The successful candidate will have:

Valid NSW Security Licence (monitoring endorsement preferred)

Valid First Aid Certificate

Availability to work full-time

Experience using computer-based systems and records management software

Previous experience in a corporate setting (desired but not essential)

Excellent verbal and written communication, interpersonal, and customer service skills

Professional appearance and a strong customer-facing presence

Ability to remain calm, make decisions under pressure, and resolve conflicts effectively

Able to work independently and collaboratively as part of a team

Demonstrates punctuality, reliability, and a strong work ethic

What We Offer:

Immediate start

Permanent full time role (Monday - Friday)

Uniforms provided

Genuine career scope and opportunity for progression

Ongoing skills training and development

Why Join Us?
At Ultimate Security, we’re committed to excellence, innovation, and career development. You’ll be working in a high-profile environment with a supportive team and opportunities to grow within one of Australia’s leading security providers.

Next Steps

If you are highly motivated, with excellent communication skills, adaptable, flexible, and have a proactive can-do attitude, apply now via Seek to find out more details about the role.

Ultimate Security does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Ultimate Security employee, location or address. Ultimate Security is not responsible for any fees related to unsolicited resumes.

Ultimate Security Australia values diversity and encourages interest from Aboriginal and Torres Strait Islander Peoples and people with diverse cultural and linguistic backgrounds.

Please note, visa sponsorship is not available for this position. You must be an Australian Citizen or Permanent Resident at the time of application.

Only successful candidates will be contacted

NSW 000100975 I ACT 17502293 I QLD 3728519 I SA ISL-264944 I VIC 894 336 71S I WA SA51733 I TAS 21152 I NT SFL1080