About the role

We are now seeking an experienced Customer Service Officer/Administrator to join their energetic team. The successful candidate will commence as an on-hired employee, with hours from 8:30am-5:00pm Monday-Thursday and 8:30am-4:00pm Friday.

You will be reporting to the Customer Service Manager, and be responsible for a range of customer service and administrative duties. The right person will have a "can-do" attitude and high personal performance standards. You will be able to deal with difficult situation and make decisions.

Duties

• Provide a high level of customer service via phone and adhere to quality standards
• Confirm orders and deliveries, respond to enquiries and resolve issues
• Process orders and use of computer systems
• Support the sales team and act as a first point of contact
• Maintain systems and records

Skills and Experience

• Excellent attitude and team player
• Able to effectively communicate with customers at all levels
• Strong computer skills and proficient using MS Office suite
• Customer service experience (building industry advantageous)
• Attention to detail and organisational skills

How to apply

If you have the desired skills and are looking to make your next career move, please click APPLY now.