If you want to make a difference by having a positive impact on peoples’ lives, then a career with Zest Care (part of Independence Australia Group) may be for you.

About us
Zest Care is a person-centred organisation dedicated supporting children, young people and their families to live a happy and fulfilling life that they deserve. Our family services support children, young people and their families at different stages of their lives with personalised care designed for each individual and each family’s unique needs and goals.

Zest Care is a proud member of Independence Australia Group. Independence Australia is a social enterprise that provides choices and services for people with a disability or other personal need. Independence Australia has been positively impacting the lives of thousands of people since 1957. To read more about us, visit independenceaustralia.com.au.

About the role
This casual support worker role involves providing in-home assistance to clients with a traumatic brain injury (TBI) in 2 locations (Minto and Narellan, NSW) and helping them manage daily routines and tasks. You will support emotional regulation, able to handle heightened situations, implement care strategies designed by professionals, and encourage independence through modelling and prompting behaviours. The role also includes light domestic duties, meal preparation, and occasional driving to appointments or community activities. Regular communication with the care team is essential to report on progress and ensure consistent support.

• Experienced in providing in-home support, including assistance with daily routines, personal tasks, and transportation
• Skilled in modelling and prompting behaviours to encourage client independence and routine implementation
• Confident in assisting with emotional regulation and supporting clients with traumatic brain injuries (TBI)
• Available for shifts from 9.30am to 3.30pm (Mon - Sat) in Minto, NSW and flexible 3 - 6 hrs shift per day (Mon - Fri) in Narellan, NSW.
• Provide regular, detailed feedback to the care team on the client’s progress, behaviours, and any changes in needs or routines

About you

• You're caring, reliable, and confident in supporting both adults and young children.
• Experience working with ABI/TBI clients, supporting families, children, or people with disability or neurodivergence – highly regarded.
• Available to work a minimum of 3 days a week during the specified shift hours, with a commitment to at least 15 hours per week.
• Must hold a current driver’s license, reliable vehicle, valid NDIS Clearance and Working with Children Check.
• A minimum of Cert III/IV in Individual Support, Disability, Community Services or an equivalent qualification is preferred.

Why work with us
As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive at Independence Australia Group, including:

• We pay your Superannuation fortnightly to help grow your super balance faster
• Enjoy employee discounts on a wide selection of personal, healthcare products, mobility aids, and equipment from our social enterprise store.
• Access free, confidential counselling and support not only for you but also for your immediate family members through our Employee Assistance Program.
• Refer a friend to work at IAG and receive a referral bonus of up to $1,200.

Work with purpose
Are you looking for a rewarding career that makes a positive impact on people’s lives? Join us at Independence Australia Group to help thousands of Victorians living with disability and personal need lead fulfilling and independent lives.
Be part of a team that values equity, empathy, respect and quality underpinned by our four guiding principles:

• Customer Centric: Ensuring that customers have choice and control is paramount in our decision making.
• Valued People: Encouraging and rewarding innovation and excellence, recognition, and feedback.
• One Organisation: Sharing a common purpose supported by positive contributions, clear responsibilities, and accountability.
• Strive for Excellence: We value and reward innovative thinking, proactivity, resourcefulness, and responsiveness.

For a rewarding career where you can make a real difference and positive impact on peoples’ lives, APPLY NOW.

Commitment to Diversity
Independence Australia Group is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply.