Job Summary:

Advanced Orthopaedics Adelaide is seeking an experienced, organised and proactive medical personal assistant/ administrator to support the daily operations of a busy and reputable orthopaedic specialist clinic.

In this role you will provide high-level administrative and personal support to our orthopaedic surgeon and team, playing a vital role in the coordination of patient care and surgical services.

You will be the first point of contact for patients, referrers, and healthcare providers, managing a range of responsibilities including coordinating consultations and surgical bookings, processing referrals, communication and medical records management.

Your ability to remain calm under pressure and show empathy to patients, and handle sensitive issues with discretion will be essential.

The ideal candidate will have prior experience in a medical setting and a genuine commitment to delivering professional and positive patient experience.

If you are motivated, efficient and thrive in a fast-paced clinical environment, we invite you to join our dedicated and highly respected team.

The role:

This role offers long-term stability in a supportive and flexible small-team.

The position is a permanent full-time 38 hours per week working Monday to Friday.

between the hours of 8:30am – 6pm. Flexibility to work occasional Saturdays is also required.

Parking available onsite.

Our main office is located in Ashford. Occasional travel may be required to run our offsite clinic on a Tuesday at the Calvary Central Districts Consulting Suites in Elizabeth Vale.

Essential criteria:

• Outstanding communication skills with the ability to work both autonomously and collaboratively within the team.

• The ability to thrive in a fast-paced environment.

• Ability to build and maintain professional rapport with patients, hospital staff and medical equipment suppliers to the business.

• Dedication to deliver excellence in customer service.

• Experience with GENIE desirable but not essential.