The Company

We are a family business that prides ourselves in our people and providing a work life balance that our competitors could only dream of. The business has built a respectful, trustworthy, and friendly reputation in the Outdoor Power Equipment Industry.

We are a locally owned business that values our employees.

Job Overview:

We are seeking a highly organised and proactive Admin Assistant to join our team. In this role, you will be responsible for supporting the day-to-day operations of a busy repair workshop. This is a key position that requires strong communication, multitasking, and organisational skills.

Key Responsibilities:

Perform office duties, including answering phones, managing emails, and providing customer service.

Book customer repairs into a computerised database

Allocate customer repairs to the workshop mechanics

Prepare and submit quotes to the customer for their repairs

Manage warranty claims through supplier web portals.

Seek approval from customer for repairs to commence.

Closing repair jobs and finalise customer invoices.

Assisting customers with collection and payment of repaired equipment

Perform other administrative duties as assigned.

Required Skills and Qualifications:

Previous Admin experience in a similar role.

Strong organisational and multitasking abilities.

Excellent written and verbal communication skills.

Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office management tools.

Ability to prioritise tasks and work in a fast-paced environment.

Attention to detail and problem-solving skills.

A positive and professional attitude.